Get your experience and get out. - Sales Support Fastenal Employee Review

2.0
Aug 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Better than an office environment. Work with blue collar customers. Get to get on the road. Good networking opportunities with all the businesses you work with. It does look good as experience to future employers due to all the responsibilities taken at such a high demanding career.

Cons

Confusing commission structure - constantly changing in order to keep salaries predictably low. Very cheap company, CEO has been voted the cheapest CEO in america. To get above the general manager position requires lots of politics. No air conditioning in the summer, no heat in the winter. Constant micromanaging. Unfair profit margins, the markups presented to us do not reflect the actual markup. As good of a salesman you can be, competitors flat out get the products to the customers cheaper. Often times customers will only come in as a last resort - causing morale to be low. You have to do inventory on thousands of products on a constant basis amongst juggling the actual task of sales.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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