Fast paced, expected to learn a lot, quickly. - Sales Support Fastenal Employee Review

4.0
Feb 18, 2011
Recommend
CEO approval
Business Outlook

Pros

It's is fun to go out on sales calls and build relationships with clients. I enjoy the camraderie that comes from working in a small, tight-knit group.

Cons

There is a lot to learn in a very short period of time. It is sometimes difficult to manage customer base in only eighteen hours per week.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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