Depends on the branch, but company is not great overall - Supply Chain Associate Fastenal Employee Review

2.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Truly depends on what branch you're in, but pros: -The POS system is pretty good and intuitive -You supposedly can transfer branches easily since they're all over the US -Anyone can get commission based on how well the branch does -PTO is pretty good and they give you time every month allotted to doctor appointments

Cons

-Company doesn't believe in bonuses. You get a Christmas box with random stuff in it (ie Oreos, meat sticks, starburst, etc) instead of a bonus -You have to make a case for why you deserve a raise -Very us vs. them environment on every level -Commissions are often based on how well someone does their job in a field that isn't related to them (ex. if the Accounts Receivable person doesn't harass the clients to pay their bills, the Account Reps get all their commission taken away) -Management isn't great or supportive -Training is outdated and, often, not given -People do a lot of sketchy things just to make their branch look good

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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