Launch Program=Call Center - Launch Program Associate Fidelity Investments Employee Review

2.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

-Decent pay $21.63 an hour -Moving stipend up to 5k -Appreciation pay (bonus) 5k even only being employed for 3 months -Benefits are great, health vision, student loan assistance -opportunities to network virtually

Cons

-they market this program as a career move for recent college graduates where you get to learn different facets of the company. In reality it is just a call center. You are a customer service representative. After the 14 month program you are eligible to apply for different positions, if there are none available you stay on the phones. The phones are demoralizing and repetitive. This is a call center role. YOU HAVE BEEN WARNED. -thousands of zoom calls very pointless -moving to other departments outside of the call center can be difficult and met with a lot of resistance. You will often hear you have to “pay your dues” before you pursue a career aligned with your degree

Explore other reviews about Fidelity Investments

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of experience and solely planning

Cons

Training leading up to the role can feel very intense

5.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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