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First Citizens Bank

Engaged Employer

I loved it! Best job to work for. - Customer Service Representative II First Citizens Bank Employee Review

4.0
Feb 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Hours, pay, flexibility, nice co-workers, really good benefitis overall.

Cons

It was hard balancing life and work when your trying to go to school and stuff.

Explore other reviews about First Citizens Bank

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good work-life balance. Happy to work here.

Cons

Nothing that I have noticed so far.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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