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First Citizens Bank

Engaged Employer

It's crap - Customer Care Representative First Citizens Bank Employee Review

1.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

There are literally no pros to working there.

Cons

No growth potential whatsoever with this company.

Explore other reviews about First Citizens Bank

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and very hands on.

Cons

Far drive from where I live.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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