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First Citizens Bank

Engaged Employer

Loved the “Team” - Insurance First Citizens Bank Employee Review

3.0
Feb 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Worked with a great team who were extremely talented and knowledgeable. The benefits and 401k are good, not great.

Cons

Didn’t feel like my opinion or voice was heard or mattered and was actually reprimanded for voicing my concerns. Management seemed oblivious and unconcerned about serious issues that needed to be addressed with staffing. Little opportunity for advancement and poor pay.

Explore other reviews about First Citizens Bank

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good work-life balance. Happy to work here.

Cons

Nothing that I have noticed so far.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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