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First Command Financial Services

Engaged Employer

Good people, but shifting priorities means products come out unpolished - Programme Analyst First Command Financial Services Employee Review

3.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

- ESOP - Great coworkers and teamwork

Cons

- Shifting priorities and attrition means that we can't focus and it spreads us thin. - Base salary isn't so competitive within the industry. - Amassing technical debt because of rapid development on pet projects.

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First Command Financial Services Response
4y
Thank you for taking time to share your experience. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. As part of our commitment to our employees and clients, through our Agile transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. Our company leaders are also committed to maintaining an open-door policy. We encourage employees to discuss concerns with their manager. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.

Explore other reviews about First Command Financial Services

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people in the office

Cons

Pay is not that great

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