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First Command Financial Services

Engaged Employer

Beware! - Financial Advisor First Command Financial Services Employee Review

1.0
Oct 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Amazing, dynamic environment at the local (district) offices Local advisors and their teams generally care about the clients; for the most part Stated mission is worthy of respect Many advisors and team members are former military and/or family members of the military Most advisors are independent contracts; make your own schedule

Cons

SALES! This is the singular focus of senior leadership All advisors; regardless of experience & tenure, are held to the same sales metrics without regard to client demographics Sell, sell, sell. The more you sell; the better you are as an advisor Senior leadership is unconcerned with local advisors Senior leadership hiding behind well designed corporate public image deliberately crafted to give the impression the company values the members of the US military; which it does not Many unwritten policies which contradict written policies/procedures Senior leadership has little to no military experience Loyalty is demanded & expected up the chain of command; however, senior leadership shows no loyalty down the chain

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First Command Financial Services Response
3y
Thank you for your feedback. Our Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Four out of five First Command Financial Advisors come from the ranks of veterans and military spouses. For these Advisors, the career is about serving those who serve through quality, face-to-face financial coaching. We do not focus on the sale of any specific type of financial product. Our Advisors offer products and services in the context of a comprehensive financial plan. They present practical financial recommendations that fit the unique circumstances and goals of each client. First Command seeks Advisors who believe in this approach and always put our clients first. In this way, we maintain a culture that reflects the highest ethical standards and best practices of the financial services industry. We encourage Advisors and employees to discuss challenges with their management. In a recent survey, more than 90 percent of employees said they have confidence in the leadership of our organization and believe leaders care about their employees’ well-being. Thank you for your feedback and sharing your experience.

Explore other reviews about First Command Financial Services

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people in the office

Cons

Pay is not that great

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