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      First Niagara Bank

      Acquired by KeyBank

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      First Niagara Bank reviews

      Acquired - Management First Niagara Bank Employee Review

      2.0
      Jan 5, 2016
      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to build a resume since opportunity to improve service abounds. Unfortunately, customers suffer as you're unable to offer services and products which competitors offer standard.

      Cons

      Ageism (youth seen as handicap), game playing, poor communication and execution of vision, people can hide behind titles and get away with murder as upper management is entirely absent from the day-to-day ops 365 days a year and takes all info from direct reports at face value without actually verifying/holding people accountable. You "engage" with high-level officials via company intranet text or video, they almost never make it a point to show up in person.

      Explore other reviews about First Niagara Bank

      5.0
      Oct 28, 2020
      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and senior management all great

      Cons

      Other than working Saturdays no cons.

      4.0
      Feb 28, 2015
      Head teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you work hard and show that you care and are trying, you will do well and quickly move up in this bank. I think the bank does well with staffing and recognizing talent. Benefits are pretty good and a you get a good amount of time off! I think communication is pretty good in this bank. A lot of good management.

      Cons

      Just recently, the branch goals have become quite high and difficult to reach and a lot more pressure is being put on everyone. It seems that each year, there are major cut backs to budgets and also a significant amount of people are being let go and the rest are shuffled around. This is pressuring as well, that uneasy feeling of not knowing how long you will be employed for or what other changes are in store for you or the bank.

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