Working at KeyBank | Glassdoor

KeyBank Overview

Cleveland, OH
10000+ employees
1849
Company - Public (KEY)
Banks & Credit Unions
$5 to $10 billion (USD) per year

Working at KeyBank

Headquartered in Cleveland, Ohio, KeyCorp (Key) is one of the nation’s largest financial services companies. Key provides investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the ... Read more

Company Updates

  • Tyree joined Key with no prior banking experience. After receiving training and support from her team, she's now a rock star Teller. Read what she has to say about working for Key. http://glassdoor.com/slink.htm?key=vQqSs

    Tyree Shaw | KeyBank

    Employee Spotlight Nine

  • Banking has changed. Digital technology is now at the center of everything we do. Join us in building the bank of the future. http://glassdoor.com/slink.htm?key=vQq9D

    We're Not Your Typical Bank

    Uploaded by KeyBank on 2018-05-04.

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KeyBank – Why Work For Us?


Key Tower, Cleveland

 Get to Know Key

Your local, responsible, award-winning bank.

Our roots trace back 190 years to Albany, NY. Today, KeyCorp is based in Cleveland, OH, and we’re one of the nation’s largest bank-based financial services companies, with assets of approximately $137.7 billion. We’re continuing to grow.

Key stats and locations

Key's mission is to empower its clients, communities and employees to thrive. The path to financial wellness starts here. No matter who they are, where they are on their financial journey, or what barriers are ahead, Key helps clients move forward.

We believe we are defined by our employees. Because of this, we rely on our employees to personify our core values and provide living examples of our mission. We are proud to support a workforce that epitomizes integrity and leadership.

Our Employee Promise:

  • We have a strong sense of community
    Key employees care about their colleagues, our clients and the communities we serve. When the people around us thrive, we thrive. Key is committed to its communities and to the many efforts our employees make to give back. Our annual Neighbors Make a Difference Day supports employees who volunteer their time, and the Key Foundation offers generous grants and sponsorships that improve our communities. More on our commitment to the communities we serve.

  • We have the opportunity for personal and professional growth
    Key employees have access to diverse career experiences and the tools and resources needed to actively manage and grow their careers. Key employees are making an impact at all levels of the organization. We are frequently exposed to and influenced by senior leaders and are encouraged to make decisions as well as grow, expand and pursue roles within the organization where we can thrive professionally. More about our professional development program.

  • We do work that matters
    Key employees combine strategic thinking with focused execution to help clients achieve their financial goals. We have a diverse, inclusive and highly engaged workplace. We are encouraged to be ourselves at work, and we are supported and respected by our peers and our leaders.

  • We are accountable, and our results are rewarded
    Key employees recognize each other for their contributions and are rewarded for strong performance. We do impactful work and are consistently rewarded for doing the right thing for our clients and for our teams. Pay, incentives and performance are closely linked at Key. When Key achieves success, its top performers have an opportunity to share in the rewards.

Our Values:

  • Teamwork We work together to achieve shared objectives.
  • Respect We value the unique talents, skills and experiences that diversity provides.
  • Accountability We deliver on what we promise.
  • Integrity We are open and honest in everything we do.
  • Leadership We anticipate the need to act and inspire others to follow.

When you join Key, you become an important part of our team. As a team, we work to support and encourage each other. We've built our workplace to be welcoming and positive for all. Here’s how:

Client Focus  
Our clients and their financial wellness are the focus of our work. Our decisions are centered around delivering ease, value and expertise to our clients and doing what is best for the communities we serve. We all work together to create a positive impact on individuals and businesses where we work and live.

Community Support 
Key is committed to its communities and to the many efforts our employees make to give back. Our annual 
Neighbors Make a Difference Day supports employees who volunteer their time, and the Key Foundation offers generous grants and sponsorships that improve our communities.

Access to Leadership 
Key employees are making an impact at all levels of the organization. We are frequently exposed to and influenced by senior leaders and are encouraged to make decisions as well as grow, expand and pursue roles within the organization where we can thrive professionally.

Supportive/Collaborative Environment 
We have a diverse, inclusive and highly engaged workplace. We are encouraged to be ourselves at work, and we are supported and respected by our peers and our leaders.

Performance Driven 
We do impactful work and are consistently rewarded for doing the right thing for our clients and for our teams. Pay, incentives and performance are closely linked at Key. When Key achieves success, its top performers have an opportunity to share in the rewards.

Flexible Work Schedules and Environments
At Key, we provide flexible working environments to accommodate our workforce’s wide variety of working styles, life demands and working requirements.                                                              

See what our employees have to say.


 

It’s not just the company you work for, or your job title that defines a career. It’s also the people you work with and the values you share. A Key career allows you to embrace an inspiring and inclusive workplace that sets the tone for success.

We’ve carefully developed a workforce and a way of doing business that reflects the diversity of our clients and communities we serve by:

  • Attracting, coaching and retaining a diverse and talented workforce
  • Expanding our inclusive culture and work environment
  • Reaching out to a diverse base of potential clients and attracting them to do business with Key
  • Strengthening relationships in the communities we serve

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


Key is dedicated to training and developing the next generation of banking professionals. Our internship programs offer hands-on, mentored experience that is in-depth and geared to provide insight into actual career roles, so that you can go back to the classroom with a better idea of what you want to do and what you are most suited for.

When you join Key's intern or graduate programs, you have the opportunity to contribute from day one, while working closely with mentors, peers and leaders to build your knowledge and skills. The majority of our interns become full time employees. Be one of them.

Already Graduated?

A job as an analyst at Key is your first step toward your successful future. We value our employees and give them the opportunities to help us implement new strategies, make data-driven decisions and digitize banking. Join us as we build a bank for the future. Check out our Analyst programs.

KeyBank Reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
616 Ratings
  • Featured Review

    "Amazing company that takes care of its own!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Portland, ME
    Current Employee - Personal Banker in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time (Less than a year)

    Pros

    Amazing pay, amazing hours, great people and a huge opportunity to grow. I am still new but truly love the time I have spent here.

    Cons

    Very little, my experience has only been positive,

See All 1,378 Reviews

KeyBank Photos

KeyBank photo of: Volunteering at Christian Home for Children
KeyBank photo of: Neighbors Make a Difference Day
KeyBank photo of: Neighbors Make a Difference Day
KeyBank photo of: Neighbors Make a Difference Day
KeyBank photo of: Neighbors Make a Difference Day
KeyBank photo of: Neighbors Make a Difference Day
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KeyBank Interviews

Experience

Experience
66%
22%
12%

Getting an Interview

Getting an Interview
50%
15%
13%
12
4
4
2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Personal Banker Interview

    Anonymous Employee in Boise, ID
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at KeyBank (Boise, ID) in September 2018.

    Interview

    Exceptional. By far the best interview process I've ever had. Very relaxed. Interviewer was kind and complimentary. He gave some great feedback and tips for moving forward in the process.

    Interview Questions

    • What is a challenge you have faced and how did you handle it?   Answer Question
See All 452 Interviews

KeyBank Awards & Accolades

  • Military Friendly Employer, GI Jobs, 2018
  • Military Spouse Friendly Employer, GI Jobs, 2018
  • The Civic 50 Honoree, Points of Light, 2018
  • 8x winner - Top 50 Companies for Diversity, DiversityInc, 2018
  • 9x winner - Best Places to Work for LGBT Equality, Human Rights Campaign, 2018
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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