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First Niagara Bank Reviews
196 reviews
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Approve of CEO
Beth Mooney
6 Ratings
Pros
"Great company, employee and customer "centric"" (in 7 reviews)
"Great place to work great benefits" (in 5 reviews)
Cons
"No complaints regarding FNB, but lots of issues after Key Bank conversion" (in 15 reviews)
![First Niagara Bank Logo]()
"Insurance Business"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at First Niagara Bank full-time (More than 3 years)
Pros
Hardworking and high quality insurance people.
Cons
Organization lacked leadership to drive the change necessary.
First Niagara Bank 2018-03-11 18:32 PDT![First Niagara Bank Logo]()
"Good pay and benefits, job, was essentially telemarketing"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at First Niagara Bank full-time
Pros
PTO, health insurance, regular workweek, you can get moved from teller to desk pretty easily, which garners a small increase in pay
Cons
Hard to move up to management; job is essentially telemarketing; everything is micromanaged. I had personal check-in and corrections despite being the top performer in the region.
Advice to Management
Focus on improving and checking in on the employees who are not contributing; if someone is performing above and beyond, then micromanagement to sell more shouts corporate greed instead of helping your customer get the products they need. This is not good for a company claiming to be non-profit.
First Niagara Bank 2019-01-30 07:34 PST![First Niagara Bank Logo]()
"System Administrator"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at First Niagara Bank (More than 5 years)
Pros
Fewer systems and complexity to navigate
Cons
Lots of red tape to get anything done
Advice to Management
Na
First Niagara Bank 2018-11-30 18:01 PST![First Niagara Bank Logo]()
"Great Culture"
StarStarStarStarStarI worked at First Niagara Bank full-time
Pros
Very committed to our customers
Large enough to deliver top notch capabilities
Small enough to be nimble - responding to the marketplace and customer demandCons
Did not have the brand recognition with some major vendors/suppliers so occasionally did not get their "A" team servicing us
First Niagara Bank 2018-09-13 17:47 PDT![First Niagara Bank Logo]()
"Great Job!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at First Niagara Bank part-time
Pros
Great Company to work for! Awesome incentives
Cons
Long hours and understaffed at time
First Niagara Bank 2018-08-28 11:56 PDT![First Niagara Bank Logo]()
"Great company to work for from 2014-2017"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at First Niagara Bank full-time
Pros
They offer a relaxed work place
Cons
Some multi site managers only focused on how one branch was doing
First Niagara Bank 2018-04-26 08:09 PDT![First Niagara Bank Logo]()
"Good Job"
StarStarStarStarStarI worked at First Niagara Bank full-time
Pros
They are a community focused bank
Cons
Nothing to add at this time
First Niagara Bank 2018-03-30 08:20 PDT![First Niagara Bank Logo]()
"Manager"
StarStarStarStarStarI worked at First Niagara Bank full-time
Pros
Relaxed environment, lots of morale boosters
Cons
Good people could be overlooked for promotion
First Niagara Bank 2018-03-26 21:08 PDT![First Niagara Bank Logo]()
"Sr. Business Analyst"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Comp & Benefits
- Senior Management
I worked at First Niagara Bank (More than 5 years)
Pros
Before the purchase by Key, FNFG was a growing bank with optimistic management.
Cons
Optimism got the better of FNFG when it bought HSBC branches and the market changed. Leadership was ready to sell.
First Niagara Bank 2018-03-23 10:23 PDT![First Niagara Bank Logo]()
"IT Manager 5"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNegative OutlookDisapproves of CEOI worked at First Niagara Bank full-time
Pros
Grate place to work. Management and staff on the same page working together
Cons
Taken over by Key Bank. Working environment changed. Poor corporation among departments. Many silos and unwilling to work for the better of the Bank. Management looked out for their jobs and not their employees of for the best interest of the Bank
First Niagara Bank 2018-02-28 11:37 PST
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