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"Great company, employee and customer "centric"" (in 7 reviews)
"Great place to work great benefits" (in 5 reviews)
"No complaints regarding FNB, but lots of issues after Key Bank conversion" (in 15 reviews)
I worked at First Niagara Bank full-time (More than 3 years)
Pros
Hardworking and high quality insurance people.
Cons
Organization lacked leadership to drive the change necessary.
I worked at First Niagara Bank full-time
Pros
PTO, health insurance, regular workweek, you can get moved from teller to desk pretty easily, which garners a small increase in pay
Cons
Hard to move up to management; job is essentially telemarketing; everything is micromanaged. I had personal check-in and corrections despite being the top performer in the region.
Advice to Management
Focus on improving and checking in on the employees who are not contributing; if someone is performing above and beyond, then micromanagement to sell more shouts corporate greed instead of helping your customer get the products they need. This is not good for a company claiming to be non-profit.
I worked at First Niagara Bank (More than 5 years)
Pros
Fewer systems and complexity to navigate
Cons
Lots of red tape to get anything done
Advice to Management
Na
I worked at First Niagara Bank full-time
Pros
Very committed to our customers
Large enough to deliver top notch capabilities
Small enough to be nimble - responding to the marketplace and customer demand
Cons
Did not have the brand recognition with some major vendors/suppliers so occasionally did not get their "A" team servicing us
I worked at First Niagara Bank part-time
Pros
Great Company to work for! Awesome incentives
Cons
Long hours and understaffed at time
I worked at First Niagara Bank full-time
Pros
They offer a relaxed work place
Cons
Some multi site managers only focused on how one branch was doing
I worked at First Niagara Bank full-time
Pros
They are a community focused bank
Cons
Nothing to add at this time
I worked at First Niagara Bank full-time
Pros
Relaxed environment, lots of morale boosters
Cons
Good people could be overlooked for promotion
I worked at First Niagara Bank (More than 5 years)
Pros
Before the purchase by Key, FNFG was a growing bank with optimistic management.
Cons
Optimism got the better of FNFG when it bought HSBC branches and the market changed. Leadership was ready to sell.
I worked at First Niagara Bank full-time
Pros
Grate place to work. Management and staff on the same page working together
Cons
Taken over by Key Bank. Working environment changed. Poor corporation among departments. Many silos and unwilling to work for the better of the Bank. Management looked out for their jobs and not their employees of for the best interest of the Bank
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First Niagara Bank Response
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