Question 1

Does First Niagara Bank pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, First Niagara Bank employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at First Niagara Bank. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at First Niagara Bank?

Accepted Answer

50% of First Niagara Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated First Niagara Bank 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

Question 3

What are the top reviewed jobs at First Niagara Bank?

Accepted Answer

Bank Teller (5), Customer Care Representative (4), Customer Service Representative (4), Senior Customer Care Representative (4), Teller (4), Branch Manager (3), Personal Financial Associate (3), Senior Business Analyst (3), Administrative (2), CCR (2), Financial Advisor (2), Operations Specialist (2), PFA (2), Relationship Banker (2)

Question 4

What are the pros of working at First Niagara Bank according to real employee reviews?

Accepted Answer

"great people to work with." ((in 13 reviews)); "Flex time and decent benefits." ((in 12 reviews)); "Coworkers are friendly." ((in 7 reviews)); "Work life balance is good." ((in 7 reviews)); "Positive culture, friendly employees, low barriers for making an impact, willing to invest in good employees, good work/life balance" ((in 6 reviews))

Question 5

What are the cons of working at First Niagara Bank according to real employee reviews?

Accepted Answer

"In almost 3 years I have had 4 different managers." ((in 7 reviews)); "low pay, too much focus on sales and not enough on service" ((in 7 reviews)); "upper management does not listen to the branch staff does what they please" ((in 5 reviews)); "Terrible training experience, need more hands on training." ((in 4 reviews)); "Inconsistent leadership" ((in 4 reviews))

Question 6

What are employees saying about First Niagara Bank layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Niagara Bank layoffs and their outlook for job security at First Niagara Bank in 2026.

Question 7

What are the top reviewed First Niagara Bank locations?

Accepted Answer

Buffalo, Lockport, New York, Philadelphia, Pittsburgh, Amherst, Rochester, Hartford, Albany, Orchard Park, Syracuse, New Haven, Catskill, Clifton Park, East Aurora, Cortland, White Plains, Baldwinsville, Liverpool, Denton, Cincinnati, Bridgeport, Norwalk, Manchester, East Haven, Allentown, Lehigh Valley, Macungie, Hatfield, Southeastern

First Niagara Bank

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Decent job, First Niagara has since closed

Bank was a mess.

Nice

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