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      First Tech Federal Credit Union

      Engaged Employer

      First Tech Federal Credit Union reviews

      Toxic and outdated - Anonymous First Tech Federal Credit Union Employee Review

      2.0
      Mar 25, 2023
      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      The loan discounts and credit card interest caps are great.

      Cons

      -Heavy misogyny, especially in sales where you are more likely to be promoted because you’re part of a clique or you’re charming. The “we are family” vibes are toxic favoritism in disguise, and only a select few are actually a part of that family. It’s hard to keep it professional when management spends time with certain employees outside of work on a regular basis and we all know it. - corporate is in Hillsboro and is so far removed from anything, you’ll be forced to go in to the office just to sit on webex all day for a lot of jobs just to have presence even though there is no value in it -the open concept office is cold unwelcoming and awful, if you’re ever talking to a member or in a meeting you’re sitting inches from loud conversations all the time and it’s incredibly distracting not to mention you’re so much more likely to get sick coming in to an office with no personal space

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      First Tech Federal Credit Union Response
      3y
      Thank you for leaving a review. We take your feedback seriously and have shared it with the appropriate teams. Our flexible workplace allows many employees to work remotely in some capacity, but based on specific business needs, there are some roles that require coming into the office. We strive to create an environment where employees feel valued and are given equitable opportunities to advance in their careers at First Tech. Please consider reaching out to Human Resources or a member of the Executive Team who have an open-door policy to identify ways to better your experience at First Tech.

      Explore other reviews about First Tech Federal Credit Union

      5.0
      Apr 30, 2026
      Member relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive compensation structure Career growth opportunities Work-life balance Strong member-focused culture Broad financial exposure

      Cons

      Sales pressure (not facing to members) Emotional workload Limited high-end advisory depth Performance expectations

      1
      1.0
      May 29, 2026
      Csr ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice location, easy access, good D&I

      Cons

      I worked here for two years, the Pay scale was so low you had to work two jobs if you’re a single person. They have the customer service representatives doing sales, and then find ways to not give sales bonuses because your customer service levels aren’t high enough. I had worked in customer service for eight years and I’m still in customer service at another institution and never have I seen such ridiculous rules. If you have to send a request to another department and they call them back your first call resolution is crap. And remember this is a sales team so they pay you so little and work really hard to not give you a bonus. I talked to a Work coworker who stated that now they don’t get their quarterly bonuses because they have to be at 110% of First call resolution to get the quarterly sales. Bonus makes zero sense.

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