May 15, 2025
Anonymous employee
First Tech Federal Credit Union Response
1yThank you for taking the time to leave review. We’ve shared your feedback with our senior leadership team and wish you all the best in your next role.
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5.0
Apr 30, 2026
Current employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
Competitive compensation structure Career growth opportunities Work-life balance Strong member-focused culture Broad financial exposure
Cons
Sales pressure (not facing to members) Emotional workload Limited high-end advisory depth Performance expectations
1
1.0
May 29, 2026
Former employee, more than 3 years
Hillsboro, OR
Recommend
CEO approval
Business Outlook
Pros
Nice location, easy access, good D&I
Cons
I worked here for two years, the Pay scale was so low you had to work two jobs if you’re a single person. They have the customer service representatives doing sales, and then find ways to not give sales bonuses because your customer service levels aren’t high enough. I had worked in customer service for eight years and I’m still in customer service at another institution and never have I seen such ridiculous rules. If you have to send a request to another department and they call them back your first call resolution is crap. And remember this is a sales team so they pay you so little and work really hard to not give you a bonus. I talked to a Work coworker who stated that now they don’t get their quarterly bonuses because they have to be at 110% of First call resolution to get the quarterly sales. Bonus makes zero sense.
1