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FirstService Residential

Engaged Employer

Great teamwork but occasional communication issues - Concierge FirstService Residential Employee Review

4.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good place to work with cooperation and trust to coworkers.

Cons

At times instructions falls through the cracks

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FirstService Residential Response
2w
Thank you for sharing your feedback and for being part of FirstService Residential for the past few years. We're glad to hear you're experiencing a strong sense of teamwork, trust, and cooperation among your colleagues. We also appreciate your feedback regarding communication. Clear and consistent communication is important to our success, and we're hoping some of the tools we have to help keep and hold notes from meetings and SOPs can be utilized by all our teams. Please feel free to reach out to your local HR representative or IT coordinator for recommendations on the best programs and technology we offer to help keep instructions and communications all in one place! Thank you for your contributions and for being part of our team. - Kaitlin Buccheri, Sr. Communications and Engagement Manager

Explore other reviews about FirstService Residential

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Professionalism, Ethics Hight quality And quick Response.

Cons

Longer Response times, Availability of specialized service, By appointment Only.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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