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FirstService Residential

Engaged Employer

Employees Aren't Valued - Lifestyle Manager FirstService Residential Employee Review

1.0
Apr 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Lifestyle network is great, they are supportive of one another. Love Michelle Kithcart and Sherman, they are in charge of Lifestyle team and is super encouraging, collaborative and positive.

Cons

Upper management only cares about keeping contracts with communities, does not care about employees at all which is felt by a majority of employees. There is a lot of talk about values but none are reflected in how they treat people. Empty promises on growth opportunities and no positive feedback for excellent performance. It's disappointing because at the end of they day there isn't any support and people are replaceable which becomes obvious after a few years. President Michael Mendillo is awesome, its the management underneath him who are distant, disinterested and harsh. It's a dead end job unless you are fine with staying stagnant.

Explore other reviews about FirstService Residential

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

At the time, I was working overnight at a condominium, and the quiet environment gave me the opportunity to focus on my schoolwork since there was very little activity throughout the building. The team I worked with was incredible, they made me feel like I was part of a family, which made the job even more enjoyable and rewarding.

Cons

Working the graveyard shift can significantly affect a person's sleep schedule and overall sleep quality.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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