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FirstService Residential

Engaged Employer

Disorganized, disloyal, deceitful, fear mongering bullies - Concierge FirstService Residential Employee Review

1.0
Nov 17, 2014
Recommend
CEO approval
Business Outlook

Pros

The unlucky co workers trying to do good and do their job

Cons

Managers without people management experience make work life miserable and customers know it too No communication until last minute and then they blame everyone else for not knowing Forcing everyone to take wrong course of action while smiling and pretending to be happy Setting people up for failure No one knows what they're doing and just pretend to know No promotion from within; only hire people from outside that don't last longer than a few months Encourage discord between staff at all levels Managers talk negatively about staff and would rather fire people than train them. No one respects management

Explore other reviews about FirstService Residential

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Support. Great management. Lots of vendor perks.

Cons

Very long hours. Must work to learn about all full cycle of audits, landscape, accounting, paving, reserve funding, public speaking, basic law, and keep current with new changes in HOA practices

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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