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FirstService Residential

Engaged Employer

Upward Mobilty - Community Manager FirstService Residential Employee Review

2.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Great chance for advancement. Education for advancement is paid by company reimbursement. Other than management, a great bunch of people to work with.

Cons

People don't leave bad jobs. They leave bad management. You can't change company culture from the top down. Don't lecture them about customer service if you want to retain staff. Your staff is YOUR customer, so listen to what they need. A happy employee will give good customer service to your clients.

Explore other reviews about FirstService Residential

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Professionalism, Ethics Hight quality And quick Response.

Cons

Longer Response times, Availability of specialized service, By appointment Only.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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