Needs a good amount of work - Anonymous employee Flowroute Employee Review

2.0
Nov 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are trusted by management, they might listen to you.

Cons

Management little to no understanding of the day to day operations and challenges that their employees face. Spent countless hours in meetings discussing these but no action is ever taken to change for the better. Products are not based off of customer needs or wants but rather what executives THINK that the customers want. The company moves fast, but in a bad way -- we try to build products with very little research, only to "pivot" months down the line, effectively scrapping the idea and starting from scratch.

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Flowroute Response
8y
Your feedback about product is understood. We have done a tremendous amount of work and research over the last 6 months to identify where we fit in the market and who our target audience is. This has driven a deeper level of customer understanding, and what the requirements are to support those customers – which is driving the direction of our product roadmap. Thank you for your candid feedback. It has gone a long way to help us evolve as a company to better serve our customers.

Explore other reviews about Flowroute

5.0
Mar 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It still had a start-up vibe and it was a lot of fun with very smart people around

Cons

It's not a bad thing, but definitely lost the initial start-up vibe after series of acquisitions.

4.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

100% remote work from home

Cons

Efficient work force makes it difficult to improve voice platform qucikly

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