All Oshkosh Contact Center is Terminated as of 4/28 - Customer Service Representative Foot Locker Employee Review

1.0
Jan 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay until they decided to fire everyone.

Cons

Biased and unfair management, the CEO or board of the company have no idea how it actually works, outsourcing to Dominican Republic without investing any resources to them so they can actually do their jobs while firing an office of 100 people to "save lease costs." There is no communication between stores and call center, which is ridiculous when the call center is forced to baby sit stores who can't or won't do their jobs.

Explore other reviews about Foot Locker

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with the best management could ask for.

Cons

Hours slow during non peak season

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working here puts you right at the center of sneaker, fashion, and youth culture. You get exposure to massive global vendor partnerships (Nike, Jordan, Adidas, Puma) and high-scale enterprise operations that look great on a resume. Solid corporate benefits package including a competitive 401(k) match, health/wellness accounts, and performance-based bonuses or RSUs at leadership levels. Excellent product perks, including an employee discount across all banners (Foot Locker, Champs, Kids Foot Locker). The corporate dress code is casual and sneaker-friendly. Internal Mobility: Because of the massive global corporate footprint, there are clear paths to transition across different departments (Marketing, Supply Chain, Tech, Finance, Merchandising) along with tuition reimbursement opportunities.

Cons

In efforts to streamline costs, optimize the store fleet, and fund digital growth, the company has historically undergone structural realignments, corporate relocations, or localized layoffs, which can impact team morale and workload distribution.

See reviews by: Helpful|Rating|Date|All