1.0
Apr 1, 2022
Current employee, more than 1 year
Burnaby, BC
Recommend
CEO approval
Business Outlook
Pros
- New technologies to learn, only when they work as they should!!
Cons
/ Very stressful job / Low staff headcount vs high volume of calls and tickets / They will squeeze the juice out of you / You got a pile of tickets that you do not have time to solve due to managers keep pushing you new tickets and keep pushing you to take calls from queue all day long. / Manager only goal is to achieve the call wait time. / Stay away from this toxic job if you can. /System is full of bugs--your job is to report and fix bugs. /Poor written documentation is an extremely big issue.. You do not know expected behavior, only person knows the expected behavior is the one who wrote the code!!!