Horrible - Patient Access Representative Geisinger Employee Review

1.0
Jun 29, 2015
Recommend
CEO approval
Business Outlook

Pros

401k, benefits. Coworkers were nice.

Cons

They treat patients and employees like numbers. They hire site supervisors from the outside who don't know how to even work the front desk. They do more harm than good. Problems never get resolved. Won't hire additional staffing. Allow you to be verbally assaulted by patients looking for narcotics or unfinished forms. Management never has your back. Horrible work environment.

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5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Well compensated for the job

Cons

Large company that can feel overwhelming with regards to workload.

4.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked fully remote which worked for me. Great health benefits. Worked for health plan not clinical.

Cons

Limited opportunities for growth without a college degree. Typical corporate where they cut resources and make big demands. Many long time employees which I thought was a pro at first, but realized they are stuck in old ways and don’t really want to hear a fresh new perspective or even spend time developing new people. As someone with ambition and interest in contributing, I felt stuck, limited, and bored.

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