Not such a great place to work - Reimbursement Specialist Genentech Employee Review

Since the Roche take over: Extremely overworked staff in the Access Solutions Department specifically. Little work, life balance. Lots of overtime is required and mandatory. Poorly chosen supervisors. Lack of transparency and lies coming from supervisors. High turnover with contractors. Contractors typically are not adequately skilled prior to being "hired" and employees are expected to train them while also being held to hard to attain metrics. Metrics are the focus, quality no longer matters. It's all about the money not the patient. However this is not what you will be told. It is evident once you begin to be accountable for hitting your numbers. People cheat supervisors are aware of it and do nothing to correct it. Supervisors are not looking out for the best interest of the team they are looking for the best interest of themselves. Patients do not get the quality they deserve based on the description of the services they are being offered. High school type atmosphere with managers having "pet employees", lots of cliques. Big brother is watching. If you do not fit the ideal the company has they will find a way to get rid of you.