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      Genesys

      Engaged Employer

      Genesys reviews

      Great place to work: dynamic and lot of opportunities ! - Anonymous employee Genesys Employee Review

      5.0
      Apr 19, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s a great experience working at Genesys: open culture, many talented people and opportunities to learn and grow. The leadership team has s strong focus growing the company and making Genesys one of the best place to work.

      Cons

      No con’s from my perspective.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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