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      Genesys

      Engaged Employer

      Genesys reviews

      Technical Support is a bad place for a career in anything outside Genesys "World" - Anonymous employee Genesys Employee Review

      1.0
      Sep 20, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only benefit is that you learn Genesys apps.

      Cons

      No promotions, no recognition for hard work. Technical Support Management does not have any value for quality work and never supports in any movement within the company for a progress in career and creates obstacles by not giving appropriate genesys skills for development after any attempts to move within the company.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 1, 2026
      Senior techincal support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO is very generous. Great work life balance. Excellent pay.

      Cons

      Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

      1
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