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      Genesys

      Engaged Employer

      Genesys reviews

      Great place to join - Software Engineer In Test Genesys Employee Review

      5.0
      May 31, 2017
      Software engineer in test
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are exposed to new technologies. The company is growing, lots of new opportunities. Great people to work with. Good management that cares about individual employee.

      Cons

      High complexity of the product

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      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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