Ineffective acquisition migration - Anonymous employee Genesys Employee Review

3.0
Aug 7, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company if you're in Genesys proper.

Cons

Genesys hands over existing teams to the acquired company and from my experience doesn't do due diligence on the company it's purchasing. Angel has a dysfunctional management team and needs guidance from Genesys. Customers are not as happy as Angel touts and solutions are suffering.

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Genesys Response
11y
Thank you for your comment. Our thorough cross departmental due diligence and integration efforts are completed by a joint team among both Genesys and the acquired company, so that we collaborate effectively and come together as a combined team. Since becoming private, we have completed 9 acquisitions to date, and our process is always evolving and improving. Any current employees who have concerns about any of our acquisitions should come and see me personally and I will be happy to discuss. - posted on behalf of Steven Rust, SVP Corporate Development

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