Pros
Some of the best and brightest employees, at least till they wise up and move on. Health benefits one of the top of the line. WFH
Cons
Genesys preaches "empathy", but doesn't practice. No reward for being a loyal employee. New hires are paid at the same rate of someone that has been around 10+ years. Completely kills any and all culture when buy out other companies. So glad TB can encourage employees to take time off from his 2nd Montana home, while "raises" are less than SSA COLA. But hey they'll send you a cabinet full of coffee cups. If you are a new hire, sure, absolutely apply and learn from some the best with industry leading technology. But be ready to move on after a few years because you will be underpaid and undervalued. Soak up everything you can and run for the hills. In efforts to be up to date on culture, also be prepared to be passed over for any sort of promotion or recognition if you identify as any majority, no matter how hard you work. While it is well documented and an atrocity in business as whole minorities are undervalued, Genesys has made a concerted effort to "fix" their statistics by undeserved promotions. Also if you are a VP, great place to apply as there are about 500 VPs. Bad place to be if you are a worker, but great if you are a manager with your golden parachute.