This is not a sales company - Sales Graybar Employee Review

2.0
Mar 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Good co-workers, profit sharing, good co-workers

Cons

Success in sales depends on whether your existing branch has good relationships with customers. There is high turnover in sales with this company which depresses market share as the competition has long-term sales reps calling on the account base. Unrealistic budgets determined by what the company needs to do which doesn't match the reality on the ground. The company doesn't pay their sales reps very well even with the new compensation plan. You will also find that operations and service managers determine how much business you obtain. "False-Floor" costs, surcharges, and freight charges all eat into your margin dollars. It's a shame because there are so many good people who stay away from sales in this company because they know it is 3 budget years and out the door.

Explore other reviews about Graybar

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of experience, hands on learning

Cons

Lack of compensation ( money-wise)

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee owned so profits are shared with both employees AND employee stock holders

Cons

Graybar is trying to keep pace with the digital transformation of our industry, But, most senior leaders lack the experience needed to execute true digital change. As a result, the company has made several costly missteps. Graybar needs more outside senior talent with a proven track record of building and deploying customer‑facing digital solutions that both simplify the customer experience and reduce Graybar internal labor. Our current AI initiatives are unlikely to deliver meaningful results because our data is too inconsistent to support AI and other inititives. Without significant changes soon, Graybar’s long‑term outlook risks mirroring companies like Blockbuster, Borders Bookstores, Sears, and JCPenney—businesses that failed to adapt when customers shifted to online purchasing instead of relying solely on brick‑and‑mortar service or phone/fax to place orders.

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