Sales Rep - Outside Sales Representative Graybar Employee Review

2.0
Mar 6, 2014
Recommend
CEO approval
Business Outlook

Pros

The fellow employees are great, some of the nicest people I have ever worked with! Very good profit sharing and pension.

Cons

Local management is too hampered by directions from the headquarters in St. Louis. Upper Management is out of touch with the local market place and the local management spends way too much time fighting with headquarters to make positive changes. Sales people are charged a truck fee for every delivery to their customers, isn't that supposed to be part of operational overhead? No other distributor charges their sales force to sell products. This charge comes right out of the sales person's gross margin thereby reducing their overall profit percentage. All salesmen lose money on the company car, they are not reimbursed enough to cover gas expenses. Base wages are poor for the inside staff, there is no incentive for them to excel and other than the most dedicated employees they are all clock watchers waiting to retire. The very best employees are paid only slightly better than the underachievers. Many very good employees are overlooked for promotion because the managers often promote their favorites.

Explore other reviews about Graybar

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong department leadership in current role

Cons

Many senior team members with decades of stored brain knowledge that is hard to share

3.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Many opportunities to learn about distribution and management. Pto is three weeks per year plus holidays and over a s Week of sick time. If you work here longer, you can buy enough company shares to receive a sizeable dividend each year. You are allowed to buy about 5% of your salary in company shares per year and then receive usually 20% of that back per year. The profit sharing plan contributes 10% of your salary to your 401k account but you need to be vested to keep it all.

Cons

You will need a second job to live. Sales reps make way more and do half the work but they report to their managers much more. If you are a CSR, sales people feel entitled to treat you however they want and their manager will back them up. You are watched by coworkers and management like a high surveillance prison especially when you're new but they will leave you alone if you're good at your job after a year or so. Graybar brags about how much revenue and profit they make but middle and upper management suck it all up leaving scraps for the workers who made it for them.

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