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      Graybar

      Engaged Employer

      Graybar reviews

      CEO and Board of Directors - Manager Graybar Employee Review

      1.0
      Feb 18, 2023
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Odd corporate set up and culture.

      Cons

      1.) Unlike many companies, everyone on the Graybar board of directors reports directly to the CEO. This creates a culture of yes men and women. This structure eliminates the checks and balances that most large companies have for solid leadership and decision making. 2.) There is an example of a person promoted to the board of directors even though they had a poor performance review. Seems odd that Graybar often promotes people with poor performance evaluations while at the same time demoting or terminating others. This is an odd culture developed from the CEO down. 3.) There is a lot of turnover or title changes in excess with senior level leadership. It seems chaotic at corporate.

      avatar
      Graybar Response
      3y
      Thanks for leaving a review. Graybar is a privately owned company - employee owned - and therefore operates differently than a publicly owned one. Publicly owned companies are required to have a board and that board will have outsiders involved. However, publicly owned companies tend to operate in the best interest of shareholders who consist of non-employees. This can mean making decisions that place stock prices over employees. Graybar operates in the best interest of its shareholders, who are only employees and retirees. The type of company you prefer to work for is a matter of personal preference.

      Explore other reviews about Graybar

      5.0
      Jul 1, 2026
      Account representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of experience, hands on learning

      Cons

      Lack of compensation ( money-wise)

      2.0
      Jul 5, 2026
      Customer service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee owned so profits are shared with both employees AND employee stock holders

      Cons

      Graybar is trying to keep pace with the digital transformation of our industry, But, most senior leaders lack the experience needed to execute true digital change. As a result, the company has made several costly missteps. Graybar needs more outside senior talent with a proven track record of building and deploying customer‑facing digital solutions that both simplify the customer experience and reduce Graybar internal labor. Our current AI initiatives are unlikely to deliver meaningful results because our data is too inconsistent to support AI and other inititives. Without significant changes soon, Graybar’s long‑term outlook risks mirroring companies like Blockbuster, Borders Bookstores, Sears, and JCPenney—businesses that failed to adapt when customers shifted to online purchasing instead of relying solely on brick‑and‑mortar service or phone/fax to place orders.

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