Experiencing a decline in market share - Anonymous employee Graybar Employee Review

1.0
Mar 27, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In my view, there may be limited benefits to working at Graybar when it comes to enhancing professional experience. It appears that the emphasis on employee ownership may take precedence over opportunities for professional development.

Cons

The organization is facing several challenges that warrant attention. It appears that employee retention within the Comdata department is a significant issue, as there seems to be a consistent turnover of new staff. Additionally, there may be a disconnect between management and the operational realities of the department, which can hinder effective leadership. Enhancing leadership within the Comdata department could be beneficial in addressing these concerns. It is essential to consider these factors to improve the work environment and reduce the tendency for employees to seek opportunities with competitors.

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Graybar Response
1y
Thank you for your feedback. We recognize that while employee ownership is a core part of our identity, it must be balanced with robust professional development opportunities to truly support our team’s growth. Your observations about leadership, retention, and departmental challenges are important and we value your insights as we are always working to improve in all aspects of our organization. We invite you to email any additional thoughts to reviewfeedback@graybar.com.

Explore other reviews about Graybar

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership at this local branch. Benefits were great. Education was great as well

Cons

None that I can think of

3.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Many opportunities to learn about distribution and management. Pto is three weeks per year plus holidays and over a s Week of sick time. If you work here longer, you can buy enough company shares to receive a sizeable dividend each year. You are allowed to buy about 5% of your salary in company shares per year and then receive usually 20% of that back per year. The profit sharing plan contributes 10% of your salary to your 401k account but you need to be vested to keep it all.

Cons

You will need a second job to live. Sales reps make way more and do half the work but they report to their managers much more. If you are a CSR, sales people feel entitled to treat you however they want and their manager will back them up. You are watched by coworkers and management like a high surveillance prison especially when you're new but they will leave you alone if you're good at your job after a year or so. Graybar brags about how much revenue and profit they make but middle and upper management suck it all up leaving scraps for the workers who made it for them.

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