Employee Review
- Current Employee, more than 3 years★★★★★
They will fool you from the very beginning
Oct 6, 2012 - Central Checkout Specialist in San Antonio, TXRecommendCEO ApprovalBusiness OutlookPros
You do work with a lot of great peers, and sometimes are capable of becoming on a first name basis with your customers.
Cons
From the very beginning they tell you all of the benefits, perks, and equality within their company. They say they have an "open door" policy regarding their managers and employees, where there is no retalliation against anyone. They lied. I was a manager in the front end and only made 30 cents more than the cashiers, the head managers who had been there for more than 10 years were the worst. They would lie to your face and accuse you of things you had no idea even happened. They would schedule you to work until 1am, then have you come in at 5:30 to open the next day. If you ever complained to HR or to a higher manager due to their "open door" policy, expect your hours to be cut and to never have a civil conversation again. They consistently revealed personal information to other employees, items of information that are supposed to be protected under federal law, yet would deny ever revealing it. They would change many people's schedules without any notice, and keep you for at least an hour over your scheduled leaving time, without breaks if it was busy. They would put only boys out in the parking lot, sometimes for 2-3 hours in 105 degree weather, and would rarely if ever send girls, claiming sexual equality all the while. They start new employees at higher wages than employees who've been there longer, somtimes dollars more. They eliminated a position called CCS, because they thought that it was unnecessary. However, they began using people as that position working them more hours, more responsibility, without a title, position, or more pay. If you're cross-trained in multiple departments, you're supposed to receive compensation. However you never get it. Now, they're slowly starting to revert to the ways of Wal-Mart by cutting the Bagger position, and having the carousel checkstands, a mistake that they will regret. This was once a great company to work for, now it's merely an illusion.
Other Employee Reviews
- Current Employee★★★★★
Pros
Great scheduleing Management Work with school
Cons
Limited weekends off Customers suck
- Current Employee★★★★★
Pros
The company is a people company with great pay rates, fair policies and procedures, and lots of small perks that add up.
Cons
Middle management (which is what I would describe my position as) can be vastly different depending on the department you manage. I feel supported by the people around me, but it does without saying that as a small department, we are not a priority unless its a holiday, and even then we have to fight for our space and time with others. I also feel that the pay rate for a position like mine versus a regular employee are a little too close for the amount of stress/work I do.
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