H E B Interview Questions | Glassdoor

H E B Interview Questions

Interviews at H E B

854 Interview Reviews

Experience

Experience
75%
14%
11%

Getting an Interview

Getting an Interview
76%
12%
6%
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2
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0

Difficulty

2.5
Average

Difficulty

Hard
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  1. Featured Interview

    Helpful (12)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at H E B.

    Interview

    You have to do an online interview and then a 1:1 and if they feel like you are qualified then you have one more interview with the store manager.

    Interview Questions

    • What would you do to get customers to come back to HEB?   8 Answers

  2. Helpful (2)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at H E B.

    Interview

    The interview was better than I expected, and I really wasn't expecting an interview because my online one went horribly in my opinion. Although there were some questions I had to take my time to think about, it went fairly well and I answered them all honestly.

    Interview Questions

    • Why do you think of all the people that came in today that we should hire you?   Answer Question
  3. Helpful (8)  

    Cashier Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at H E B.

    Interview

    The interview process was very smooth. They asked a lot of good questions. Especially regarding Customer Service. And they wanted to know where you saw yourself in the company. And we’re welcome to Feedback

    Interview Questions


  4.  

    Bagger Interview

    Anonymous Employee in Mission, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at H E B (Mission, TX).

    Interview

    It was a group interview and they called each person up to introduce yourself and you hobbies. Then they go around again and make you sell items they have set out for you on a table. It was a fairly easy interview and just be yourself and outgoing, don't be shy.

    Interview Questions


  5.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at H E B.

    Interview

    Group interview then individual interview
    Lot of pressure in the group interview if you're not the presenting type- god must have blessed me during this process

    Interview Questions

    • Asked to advertise a product during the group interview- shows charisma i assume   Answer Question

  6. Helpful (2)  

    Checker Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at H E B.

    Interview

    You have to apply online, they normally don't take walk-ins due to a high number of applicants, then you do an online interview where they ask you 7 questions. You can do practice questions and od have 30 seconds to think about your awnser before acually starting. After you submit you will either get an in person interview or not. Good luck :)

    Interview Questions


  7.  

    Perishables Food Representative Interview

    Anonymous Interview Candidate in San Antonio, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at H E B (San Antonio, TX) in June 2020.

    Interview

    The online interview took around 20 minutes of questions regarding your problem solving skills, and how you would interact with customers. In addition, there are personal questions that are asked regarding individual experiences and how they shaped your working style.

    Interview Questions

    • when was a time you struggled and overcome a problem   1 Answer
  8.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at H E B.

    Interview

    Group interview w/ about ten other candidates. I was mixed in w/ different positions (cashiers, etc.) We were all given unique hypothetical situations to respond to. Of the ten of us, eight were offered positions, but the two cashiers in the room were offered bagger positions, instead.

    Interview Questions

    • Tell us about yourself and what are your hobbies?   Answer Question
    • Why H-E-B?   Answer Question
    • Why this H-E-B?   Answer Question
    • What is your favorite food and why?   Answer Question
    • What is your favorite color?   Answer Question
    • Random unique scenario: What would you do if you were stocking a shelf and had to suddenly rush to assist with central checkout and a customer stopped and seemed upset that the item she was looking for wasn't in stock?   Answer Question

  9.  

    Overnight Baker/Fryer Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at H E B (Austin, TX) in May 2020.

    Interview

    The interview process was average- there were a few seperate interviews. First, I completed an optional online 'digital interview' right after I submitted the application. A few days later, I was emailed to schedule an in-person interview with the department (bakery) manager and the store manager (seperate interviews, same day.) The next day, the department (bakery) manager called and I was offered the position. The whole process took about a week.

    Interview Questions

    • What role(s) are you interested in at H-E-B and why?   Answer Question
    • Please describe your complete and desired availability. Describe any potential conflicts due to other commitments.   Answer Question
    • Describe a time where you had to work with a team to reach a common goal. Please describe the situation, your actions, and the outcome.   Answer Question
    • Describe a time where you struggled to meet a goal at school or work. Please describe the situation, your actions, and the outcome.   Answer Question
    • Imagine that you make a mistake while bagging a customers' groceries. The customer becomes upset and wants to speak with the store manager. How would you respond to the customer to resolve the situation and ensure they'll want to return to H-E-B?   Answer Question
    • Describe a time when you had to work on multiple tasks at once. Please describe the situation, your actions, and the outcome.   Answer Question
    • How would you provide customer service that makes our customers want to tell others about their experience at H-E-B?   Answer Question

  10.  

    Cashier Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Interview

    One team interview. one interview with manager you will work with. it was simple and asked some behavior questions. Team interview was with the main manager, asked you about how you deal with customers, etc

    Interview Questions

    • Basically asks how you would handle various customer interactions   Answer Question

  11.  

    Temporary Worker Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    The process took 2+ weeks. I interviewed at H E B in April 2020.

    Interview

    Immediately after applying I was sent a video interview link. It asks 3 questions and you can reshoot each question 2 times. Was sent my job offer 4 days later along with a background check completion form. HOWEVER after sending it in it had been radio silence from them. I contacted H-E-B through their twitter page and they told me I would be getting an email. They were very unclear what store I would be working at. It has now been 9 days since my background check(I’ve never even been pulled over, let alone arrested) and I am now frantically searching for work as I was laid off my substitute position due to Covid-19. Very disappointed that H-E-B would rather ‘ghost’ me than just tell me the position is no longer needed.

    Interview Questions


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