Unprofessional and rude - Tax Associate H&R Block Employee Review

1.0
Apr 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Easy to complete taxes on the software. If you have a simple W2 then any monkey can fill it out. The tax associates do take tests and continue education.

Cons

-Pay is just a little above min. Wage -People Center is rude when call -expect unprofessional people in the office that are always gossiping about someone. -office manager likes to start drama and doesn't understand tax stuff. Look for the office manager to always ask help from another. --If customer gets a tax letter, the company wants to charge them $100 just to read the letter unless they pay the 'peace of mind.' -It costs employees $20 to take tests and needed courses to work.

Explore other reviews about H&R Block

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a job and I hear they will hire anyone if you pass their tax class which they will most likely pay for because they treat their employees so bad that people drop like flies.

Cons

Only one bathroom at our location which is in a shopping center. Distract Manager does not care if you are a woman. He purposely schedules you alone and the creepy clients are allowed in the back room without supervision. I just had a client walk in on me because they refused to fix the lock until they sent someone back unattended in this creepy back hall way that goes to our restroom,. Sorry that happened to you, we fixed the lock but letting clients unattended in our back took and back door unattended is ok. That’s the email I got back from this dm.

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Cons

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

See reviews by: Helpful|Rating|Date|All