Working at H&R Block | Glassdoor

H&R Block Overview

Kansas City, MO
10000+ employees
1955
Company - Public (HRB)
Other Retail Stores
$2 to $5 billion (USD) per year
H&R Block is a global consumer tax services provider serving clients with approximately 12,000 retail offices and digital tax solutions in all 50 states, Puerto Rico and other U.S. territories, on U.S. military bases around the world, and in Canada, Australia and ... Read more

Mission: The H&R Block mission is simple. We look at your life through tax, and we find ways to help. We’ve been true to that mission since the beginning when brothers Henry and Richard Bloch founded the company in 1955.


Glassdoor Awards

Best Places to Interview: 2016 (#6)

Company Updates

  • We’re proud to have a lot of bright minds around here. Great ideas can come from anywhere and with our Block Inventors Program, associates can submit their ideas and work with our legal team to secure a patent. Meet just some of our inventors – bravo, brainiacs! http://glassdoor.com/slink.htm?key=vQMs3

    Block Inventors show off tax innovations | H&R Block Newsroom

    When Mani Jaman ran out of printer ink at home one day several years ago, it turned into a trip to the CVS down the street. He was just looking to print some photos his daughter needed for school, but came away with the first inkling of an invention he would later patent.

  • Meet the 2018 Henry W. Bloch Excellence in Client Service Award
    winners! These dedicated tax office professionals went above and beyond for their clients in the last year and they truly exemplify H&R Block’s compassionate spirit and longstanding commitment to outstanding service. http://glassdoor.com/slink.htm?key=vQMi0

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H&R Block – Why Work For Us?


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In 1955, two brothers set out to provide the public with the highest quality tax services. Today, we continue to serve our clients, our community, and our brand with the same passion our founders held. 

The H&R Block mission is simple. We look at your life through tax, and we find ways to help. We’ve been true to that mission since the beginning when brothers Henry and Richard Bloch founded the company.

The brand synonymous with taxes for decades continues to lead the industry with innovative thinking and advanced technology. Millions of clients also use our digital solutions to prepare their tax returns. And now every H&R Block Tax Professional has the added power of data to help get clients their maximum refund. By combining the knowledge of our highly trained professionals with cognitive computing technology, we’re offering clients our most personalized tax experience ever. This is the future H&R Block is building. It’s one our founders would be proud of – and one that is true to our mission of looking at life through taxes, and finding ways to help.

A little more about us:

  • We've prepared more than 720 million tax returns since 1955
  • We have over 12,000 retail locations, with offices on nearly 100 U.S. military bases around the world
  • Over one-third of H&R Block's retail netwwprl is locally owned and operated by franchisees -- small business owners who live and work in their communities

H&R Block supports a variety of charities and other programs that directly benefit local communities. This includes:

  • H&R Block Dollars & Sense 
  • The United Way
  • The H&R Block Foundation

        

At H&R Block, the personal and professional are in harmony.

Over the years, H&R Block has grown to become much more than a place to have your taxes prepared. As a growing company, we need bright, creative thinkers to grow with us. We're looking for people from diverse backgrounds who can help us reach our goal: to become our clients' tax and financial services partner.
 
In return, we offer our associates — both full-time and seasonal — an atmosphere where unique perspectives flourish, where partnership is encouraged and a healthy work/life balance is a corporate goal.
 
Our Corporate Office

Our corporate office is located in the premier downtown Power & Light district of Kansas City, just steps or a streetcar ride away from countless restaurants and entertainment venues.  We have an onsite fitness gym and coffee bar, an awesome company cafeteria, and frequent opportunities to get discounted or free tickets to a variety of entertainment venues and shows around the area.
 
Culture:  The power of partnership and shared ideas

H&R Block began with two brothers rolling up their sleeves and helping people with their tax returns. Despite our tremendous growth, we've never lost sight of the key factors that led to our success, including superior customer service, a commitment to stand behind our associates and work, and a promise to always charge a fair price for the value provided.

We believe in the power of partnership and the open exchange of ideas. After all, if one of our first clients hadn't suggested we advertise our tax services, we might not be where we are today. It's this kind of active listening and observing that enables us to continue evolving and providing clients with unbeatable service.

Although we're proud of our humble heritage, our eyes are on the future.


 
 

Develop your skills. Build your career. Manage your personal life. At H&R Block, you can.

Although we expect our associates to be dedicated and committed to their work, we truly understand that a successful and enjoyable life depends on a combination of many things — both personal and professional. We know you have a life outside of work, and we do our best to ensure you have the time and energy necessary to live it.
 
We offer both regular, year round positions, in addition to seasonal roles.  Many of our seasonal associates come back year after year (seven years on average) because they enjoy the flexibility of having several months off to enjoy family, pursue other career interests, travel, and more!
 
Community events and concerts
Corporate office associates also enjoy frequent opportunities for free concert and other entertainment venues, and downtown parking is always free in our covered garage (even on the evenings and weekends for events!)

At H&R Block, we believe in our people, and with that belief is our commitment to your total well-being — physical, financial, career, team and community. Together, when we balance all of these components, we are achieving personal strength, team strength and organizational strength. Our comprehensive benefit offerings provide you access to benefits that will help you plan for the health and security of your family.

SEASONAL ASSOCIATES

Medical Coverage

H&R Block will extend the opportunity to enroll in a company sponsored medical plan to those seasonal associates who satisfy the eligibility guidelines of the Affordable Care Act (ACA). H&R Block's medical benefit satisfies the affordability and coverage requirements outlined in the ACA.

Retirement Plans

Upon meeting the eligibility requirements, seasonal associates may participate in the H&R Retirement Savings Plan 401(k). In addition, seasonal associates may qualify to participate in the Employee Stock Purchase Plan if they meet the eligibility requirements for that plan.

Discounts

Seasonal associates are also eligible for H&R Block's discount program, Buy and Save. This is an online program offering meaningful discounts on many products and services that associates use every day.

FULL-TIME ASSOCIATES

 

Health & Wellness

  • Medical
  • Health Savings Accounts
  • Wellness
  • Dental
  • Vision
  • Life, Accidental Death & Dismemberment, Short-term and Long-term Disability
  • Flexible Spending Accounts

Wealth Accumulation

  • Retirement Savings Plan
  • Employee Stock Purchase Plan

More Benefits

  • Vacation (hourly associates), Time Away from Work (salaried associates), Sick Time and Holidays
  • Pre-paid Legal Services
  • Discount Platform
  • Employee Assistance Program
  • Health Care Advocacy Assistance
  • Adoption Assistance
  • Tuition Assistance
  • Tax Preparation Services
Every associate can and does make a difference.
At H&R Block, we're proud of our dedication to building a diverse company, and we envision the H&R Block of the future as an even more diverse and richer workplace than we are today. We strive to create an atmosphere of inclusion, where diverse interest group members feel respected, empowered and rewarded for providing quality products and services.


H&R Block Reviews

3.7
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Approve of CEO
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Jeffrey J. Jones II
148 Ratings
  • Featured Review

    Helpful (4)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block full-time

    Pros

    I have found the company to be awesome and provide a ton of opportunity. We care deeply for clients and our new CEO will navigate us to the future well.

    Cons

    We need to make sure that innovation remains a focus area. The industry is changing and we continue to be ahead, but have to keep our foot on the gas!

    Advice to Management

    Work closely with your teams to make sure you receive actionable feedback and make changes to process as needed.

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H&R Block Photos

H&R Block photo of: Outside of H&R Block World Headquarters located in building in Kansas City, Missouri. (Photo attributed to Charvex - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
H&R Block photo of: H&R Block Budget Challenge Scholarship Winners
H&R Block photo of: CEO Jeff Jones' First Day in the Office
H&R Block photo of: Women's Networking Event
H&R Block photo of: Town Hall at H&R Block HQ
H&R Block photo of: Our beautiful building at night!
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H&R Block Interviews

Experience

Experience
70%
21%
9%

Getting an Interview

Getting an Interview
54%
21%
9%
8
4
3
1

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Contracts Manager Interview

    Anonymous Interview Candidate in Kansas City, MO
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at H&R Block (Kansas City, MO) in September 2011.

    Interview

    Professional and cordial. I was able to find out that the candidate selected had several years of experience in the position at another company.

See All 654 Interviews

H&R Block Awards & Accolades

  • Best Employers for Women, Forbes, 2018
  • Best Employers for Diversity, Forbes, 2018
  • 2018 Large Business Philanthropist of the Year, Nonprofit Connect, 2018
  • Top Five Well Managed Companies, Indeed, 2017
  • #1 of 20 Best Companies for Work-Life Balance, Indeed, 2017
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