H&R Block Reviews | Glassdoor

H&R Block Reviews

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Found 2937 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
75%
Approve of CEO
H&R Block CEO Jeffrey J. Jones II
Jeffrey J. Jones II
180 Ratings
Pros
Cons
  • "Doing tax course to get work each tax season(in 247 reviews)

  • "Not enough Csps and have to deal with unhappy customers for tax pros(in 113 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (27)

    "Great place to work!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block full-time

    Pros

    I have found the company to be awesome and provide a ton of opportunity. We care deeply for clients and our new CEO will navigate us to the future well.

    Cons

    We need to make sure that innovation remains a focus area. The industry is changing and we continue to be ahead, but have to keep our foot on the gas!

    Advice to Management

    Work closely with your teams to make sure you receive actionable feedback and make changes to process as needed.

  2. "Csp"

    StarStarStarStarStar
      Former Employee - CSP 

      I worked at H&R Block part-time

      Pros

      Great work place and the tax pros are amazing to work with.

      Cons

      Take more time to listen to customers needs.

    • "Amazing experience"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Tax Analyst in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at H&R Block full-time for more than 2 years

      Pros

      The good things in HRBlock is that you can learn different cases of income tax returns from simple to complicated tax returns. Besides that my co workers are helpful in terms of solving complicated tax returns.

      Cons

      Many customers are complaining about the prices of tax returns.

      Advice to Management

      They need to lower the prices of income tax returns

    • "Seasonal work"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - OMII in Providence, RI
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at H&R Block full-time for more than 6 years

      Pros

      Flexible hours, seasonal work, good money for a few months commitment

      Cons

      Frequent overtime, shrinking workforce means add'l duties with less support

      Advice to Management

      Focus on the behaviors desired and less on negative reinforcement.

    • "H&R Block, a fun place to work at."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Tax Specialist in Council Bluffs, IA
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at H&R Block part-time for more than 2 years

      Pros

      Meeting new people and helping them.

      Cons

      Can be slow at times.

      Advice to Management

      Change the client experience rating. Had two 3's and five 5's and it gave me an overall rating of 3.

    • "Good job"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      Current Employee - Receptionist 

      I have been working at H&R Block part-time for more than a year

      Pros

      -good hours -flexible -I enjoyed my employers they were pretty kind

      Cons

      -none really -I think the job did not really have any cons -seasonal position

      Advice to Management

      -keep up the good work

    • "Positive thinking and helpful to customers."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Front Desk Receptionist in Palmer, AK
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at H&R Block part-time for more than a year

      Pros

      Coworkers are amazing and will help train you for whatsoever they expect of you.

      Cons

      Can get very fast paced very fast. Need to be able to multitask and smile.

      Advice to Management

      Visit all the offices.

    • "Solid IT corp"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at H&R Block full-time for more than a year

        Pros

        - Actively working to modernize their systems

        Cons

        - The same of any corporation

      • "Wonderful team of experts that work together and creates a great working environment"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 

          I have been working at H&R Block

          Pros

          Great coworkers Flexible hours Treated respectful

          Cons

          Interfacing with some clients are creative

          Advice to Management

          Continue the attitude among employees which makes for a great company

        • "Tax Associate"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Tax Associate in San Juan, PR
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at H&R Block part-time for more than a year

          Pros

          You will have a chance to learn.

          Cons

          Not the best salary or compensation.

        Found 2937 reviews