H&R Block Reviews | Glassdoor

H&R Block Reviews

Updated June 27, 2017
2,288 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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H&R Block President & CEO William C. Cobb
William C. Cobb
697 Ratings

2,288 Employee Reviews

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Pros
  • Great place for students: flexible schedule, working on homework is allowed as long as doesn't interfere with job responsibilities (in 157 reviews)

  • Great seasonal job with flexible hours (in 149 reviews)

Cons
  • Tax season flies by too quickly (in 198 reviews)

  • Tax pros work on commission, so there is intense competition among them for clients (in 94 reviews)

More Pros and Cons

  1. "Tax Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Associate in Houston, TX
    Former Employee - Tax Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&R Block part-time (More than a year)

    Pros

    Friendly environment and awesome Co workers

    Cons

    It should have full time job

    Advice to Management

    They should have full time job


  2. "Senior Tax Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tax Specialist in Maple Heights, OH
    Current Employee - Senior Tax Specialist in Maple Heights, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time (More than 3 years)

    Pros

    Flexibility around other commitments are reasonable (I have 2 other jobs). Technical and theoretical training is top notch for the industry! Company goals and vision are concise. Sense of community and support with colleagues and managers. Career development opportunities (growth) are existent and accessible with so many resources at your fingertips.

    Cons

    High level commitment of responsibility (on and off season) for success as a tax preparer where base wages are on lower end. Better compensation is weighted more on performance and expertise, which is generally understandable, but may prove challenging for retaining newer professionals. Organizational leadership in offices is inconsistent at times.

  3. "Best Place to learn Taxes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Specialist in Greensboro, NC
    Current Employee - Tax Specialist in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time (More than 8 years)

    Pros

    Increase pay based on number of years of service.

    Cons

    Allows you to create your own schedule - Flexible hours

    Advice to Management

    Make the system of bonuses better!


  4. "Tax Associate Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Associate in Chicago, IL
    Former Employee - Tax Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&R Block full-time (More than a year)

    Pros

    Flexible & Seasonal. Discount on Taxes

    Cons

    No commission first year. Possible no commission for anyone moving forward.

    Advice to Management

    Improve mentor program


  5. "Tax Researcher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TAx Researcher in San Diego, CA
    Former Employee - TAx Researcher in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&R Block full-time (More than a year)

    Pros

    Management provided a good working environment specially as the tax filling deadline approaches. The company also provided lots of resources to properly fulfill our duties.

    Cons

    none from my experience while working with them


  6. "CSP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSP in Naperville, IL
    Former Employee - CSP in Naperville, IL

    I worked at H&R Block part-time (More than 3 years)

    Pros

    H&R Block was a great place to work and learn taxes!

    Cons

    It's a seasonal job.


  7. "Client Service Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Client Service Professional in Hackensack, NJ
    Former Employee - Client Service Professional in Hackensack, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&R Block part-time (More than a year)

    Pros

    Good for college students looking for a flexible job

    Cons

    It's seasonal and not a lot time to learn new things considering how busy tax season is.

  8. "I love working for H&R Block."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Professional and Receptionist in Sacramento, CA
    Current Employee - Client Services Professional and Receptionist in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time (More than 3 years)

    Pros

    The H&R Block I work for I have an amazing boss and general manager. As long as you communicate with them they will help the best the can. Very flexible work hours, and wonderful team. Most of our clients are very polite and respectful. I really joy meeting new people and seeing our clients for the past 15 years.

    Cons

    Sometimes the clients can be rude but, it doesn't happen very often and as long as you listen to the issue at hand it calms them down.I wish that the receptionist were allowed to answer the basic tax questions.

    Advice to Management

    It would be nice to have more coverage up at the front desk.


  9. "Seasonal work that is awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSP in Muskegon, MI
    Former Employee - CSP in Muskegon, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at H&R Block full-time (Less than a year)

    Pros

    Taxes are done for free when you work there. There is recognition and you can earn rewards for doing a good job. There is always room for advance in your career. Everyone was very friendly and welcoming.

    Cons

    I had no downsides of working at H & R Block, and I will return next season.

    Advice to Management

    Better communication would be the only advice that have. There were times that events or promotions were going on and staff didn't know about it until last minute.


  10. "Good easy, semi professional job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Boulder, CO
    Former Employee - Front Desk Receptionist in Boulder, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&R Block part-time (More than a year)

    Pros

    The work was easy, typically not very busy, and the coworkers were nice and relaxed.

    Cons

    Work could get boring, had to dress up in business casual


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