H&R Block Reviews | Glassdoor

H&R Block Reviews

Updated December 17, 2017
2,497 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Jeffrey J. Jones II
12 Ratings

2,497 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great place for students: flexible schedule, working on homework is allowed as long as doesn't interfere with job responsibilities (in 172 reviews)

  • Flexible hours (you pick the days, your available to work) (in 171 reviews)

Cons
  • Jobs are mostly contracts during tax season (in 217 reviews)

  • Tax pros have to bring in their own business (in 99 reviews)

More Pros and Cons

  1. "Receptionist/Client Service Provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist/Clint Service Provider in Scottsdale, AZ
    Former Employee - Receptionist/Clint Service Provider in Scottsdale, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H&R Block part-time (More than 10 years)

    Pros

    I enjoy the interaction with the clients and tax pros. Most clients come in pretty nervous, who wants their taxes done, most leave happier when they leave.

    Cons

    Lack of communication some of the office managers do not have tax experience and don't realize the work and time that goes into doing a tax return.

    Advice to Management

    To have better communication


  2. "fromt desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Loveland, CO
    Former Employee - Front Desk Receptionist in Loveland, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&R Block full-time (Less than a year)

    Pros

    customer service , meet new people , flexible hours , great co workers

    Cons

    disappointed clients when no money back,

    Advice to Management

    keep clients rotated amoungst all workers, all be available when important questions come up.

  3. Helpful (1)

    "Taxes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Associate
    Current Employee - Tax Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block full-time (More than a year)

    Pros

    Make your own schedule/availability
    Compensation

    Cons

    Fees are alittle high which mean more complaints from customers


  4. "Tax Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at H&R Block part-time (More than a year)

    Pros

    The company provides access to training.

    Cons

    You have to brin your own clients.


  5. "Customer Service Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Salem, WI
    Former Employee - Administrative Assistant in Salem, WI
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at H&R Block part-time (Less than a year)

    Pros

    Great staff to work with.

    Cons

    I don't think there were any cons. I mean, the pay is a con. Low pay.

    Advice to Management

    I would like to thank the staff of the h&r block team. I can't speak for other h&r block stores.t my advice would be to keep doing what you're doing.


  6. "Great team! But Execs lack maturity in the digital era."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&R Block full-time

    Pros

    Lots of good intentions as they navigate the next phase of H&R Block's storied history. Culture energy is great!

    Cons

    Typical large corp processes slow down innovation. Fresh talent and insight is lacking.


  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Professional in Beaverton, OR
    Former Employee - Tax Professional in Beaverton, OR
    Recommends

    I worked at H&R Block (More than 3 years)

    Pros

    Great place to work and good culture. I learned a lot from my colleagues.

    Cons

    At the end of Tax season it will be hectic so be prepared for late hours

  8. "Readily Accessible Flexibility and Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Associate in Phoenix, AZ
    Current Employee - Tax Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time (More than a year)

    Pros

    Flexible scheduling and managers, friendly coworkers that are willing to assist anyone, ability to grow in the career

    Cons

    Maybe having to work on weekends, there's not much room for error


  9. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Detroit, MI
    Current Employee - Customer Service Representative in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time (More than a year)

    Pros

    Flexible hours (you pick the days, your available to work)

    Cons

    Only Seasonal or Part-time during off season.


  10. "l"

    StarStarStarStarStar
    Former Employee - Caregiver
    Former Employee - Caregiver
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&R Block full-time (More than a year)

    Pros

    Good Environment, friendly people, decent pay

    Cons

    long hours, rude clients, disrespectful


Showing 2,497 of 2,771 reviews
Reset Filters