H&R Block Reviews | Glassdoor

H&R Block Reviews

Updated July 21, 2018
2,732 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Jeffrey J. Jones II
108 Ratings

2,732 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Flexible schedule, Fast paced environment, generous commission" (in 219 reviews)

  • "Flexible hours, you pick your availability" (in 193 reviews)

Cons
  • "The job is just for the tax season" (in 232 reviews)

  • "Not enough Csps and have to deal with unhappy customers for tax pros" (in 112 reviews)

More Pros and Cons

  1. "Cool place to work in between jobs"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block full-time

    Pros

    Fun, good atmosphere, pay is okay, on site cafeteria

    Cons

    Everybody throws each other under the bus trying to get ahead. This that do get ahead forget where the once started


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Dallas, TX
    Former Employee - Manager in Dallas, TX
    Recommends
    Positive Outlook

    I worked at H&R Block full-time (More than 3 years)

    Pros

    Flexibility to work remotely during the year

    Cons

    No work life balance Jan - May

  3. "Good local company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&R Block full-time (More than 5 years)

    Pros

    Been around a long time, good benefits, stable and growing company

    Cons

    Yearly reorg/downsizing, lots of red tape to get things accomplished, lots of "chiefs" with egos in management that seemed to be more concerned about their own image than they are about the employees and the business

    Advice to Management

    Not familiar with new CEO but he has big shoes to fill and certainly hope he can bings things back to their roots. Need to focus on what is important - employees that serve the customers every day and make the company great like it used to be.


  4. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Hermitage, TN
    Former Employee - Receptionist in Hermitage, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H&R Block part-time (Less than a year)

    Pros

    Good hours, Good Pay, Great People

    Cons

    It is difficult to find non-seasonal with the company. Once the tax season if over, it is also difficult to find a contact.

    Advice to Management

    Send emails to area people who are losing income at the end of the season about possible opportunities in the area.


  5. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Abilene, TX
    Former Employee - Anonymous Employee in Abilene, TX

    I worked at H&R Block part-time (Less than a year)

    Pros

    Good people to work with, most clients are easy to deal with.

    Cons

    Complaining clients that come in.

    Advice to Management

    Understand how the client and the workers feel.


  6. "Love the job...love the co workers...we were like family...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Los Angeles, CA
    Former Employee - Front Desk Receptionist in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&R Block full-time (Less than a year)

    Pros

    Great experience..great co workers I love the managers

    Cons

    Olny seasonal no work after April

    Advice to Management

    Hire full year around.


  7. "District General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at H&R Block full-time (More than 10 years)

    Pros

    Always a new challenge - well tenured great people to work with

    Cons

    60 or more hours a week

  8. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Kansas City, MO
    Current Employee - Director in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block full-time (Less than a year)

    Pros

    Outstanding people, always ready to help and sincerely interested in your success. New CEO (Jeff Jones) is a visionary, and leading the company in a very positive direction, and the company has a mission to help people and the community. Office is beautiful, and the location is also tough to beat, right in the middle of Power & Light with streetcar access to all the hot spots. Free garage parking for all employees, and it can be used on evenings and weekends when parking may be needed for events/entertainment downtown.

    Cons

    Company has had some executive leadership changes, and still in the process of moving toward the new vision, but everyone seems very energized and the ship is moving in the right direction.

    Advice to Management

    Continue to focus on innovation, and being open to different ways of thinking from external hires coming into the organization.


  9. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Allen, TX
    Former Employee - Front Desk Receptionist in Allen, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at H&R Block part-time (Less than a year)

    Pros

    Great places to work and get your foot in the door. I work with some really great people, and learned alot. I was able to take my first lead role at this job and was a great experience.

    Cons

    Sometimes I had to cover people shifts last minute and deal with some over baring employees but in the end all worth it.

    Advice to Management

    Keep doing what you do.


  10. "A great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO

    I have been working at H&R Block full-time (Less than a year)

    Pros

    Great atmosphere and the work is not complicated

    Cons

    The starting pay is only 9.00 for a receptionist


Showing 2,732 of 3,057 reviews
Reset Filters