H&R Block Reviews | Glassdoor

H&R Block Reviews

Updated October 18, 2018
2,805 reviews

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3.6
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Jeffrey J. Jones II
136 Ratings

2,805 Employee Reviews

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Pros
  • "Competetive pay, flexible schedule, off time" (in 225 reviews)

  • "Good work environment and flexible hours" (in 200 reviews)

Cons
  • "Having to hire new people every tax season" (in 238 reviews)

  • "Not enough Csps and have to deal with unhappy customers for tax pros" (in 113 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block full-time

    Pros

    I have found the company to be awesome and provide a ton of opportunity. We care deeply for clients and our new CEO will navigate us to the future well.

    Cons

    We need to make sure that innovation remains a focus area. The industry is changing and we continue to be ahead, but have to keep our foot on the gas!

    Advice to Management

    Work closely with your teams to make sure you receive actionable feedback and make changes to process as needed.


  2. "Client Service Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Professional and Receptionist in Raleigh, NC
    Current Employee - Client Services Professional and Receptionist in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block full-time (Less than a year)

    Pros

    Steady, Professional, Fun, Helpful, Surrounded by wise co workers, great team work

    Cons

    No down sides at all

    Advice to Management

    you are awesome and appreciated

  3. "A lot of learning classes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Tax Preparer in Spring Valley, CA
    Current Employee - Tax Preparer in Spring Valley, CA
    Recommends

    I have been working at H&R Block part-time (More than 3 years)

    Pros

    It's up to you how much you wanna make the harder you work the more you can make.

    Cons

    If u don't hit commission your pay rate will get lowerd


  4. "Seasonal CSP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSP in Teaneck, NJ
    Current Employee - CSP in Teaneck, NJ

    I have been working at H&R Block part-time (More than a year)

    Pros

    Flexible hours provides training .

    Cons

    It’s seasonal position wish it was longer.

    Advice to Management

    Take the advice of your CSP.


  5. "Awesome Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Kansas City, MO
    Current Employee - Manager in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block full-time (More than 5 years)

    Pros

    I love working at HRB. Plenty of opportunities for internal mobility and career growth & development. Love the people I work with, and believe the company is definitely on the right track to stay relevant for the future. There are many busy days/periods of the year, but corporate opportunities provide plenty of flexibility and work-life balance. Beautiful building in the heart of downtown Kansas City, and parking is free!

    Cons

    I would like to see the company move towards more of a proactive approach to our seasonal business and challenge the status quo a bit more. Increased focus on online/DIY products to maintain a strong brand position. We could also benefit from more formal leadership development programs, as there is currently only 1 program in place, which occurs once per year and is limited in size.

    Advice to Management

    Continue looking to the future (less "run the business" and more strategic change) and continue developing your people.


  6. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Plainfield, IN
    Former Employee - Receptionist in Plainfield, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&R Block full-time (More than a year)

    Pros

    Friendly Staff and Manager. Willing to work out schedules if emergency arose. Always willing to teach and help.

    Cons

    Sometimes the office was really busy and people had to wait for their scheduled appts. Everyone has different issues and some take longer than others to fix.


  7. "Senior Tax Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Victorville, CA
    Current Employee - Anonymous Employee in Victorville, CA
    Recommends
    Positive Outlook

    I have been working at H&R Block part-time (More than 5 years)

    Pros

    Great Training. Always there for their employees

    Cons

    The year only lasts about 90 days

    Advice to Management

    keep up the great work I Love working for you

  8. "It's cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Tax Specialist in Chicago, IL
    Former Employee - Tax Specialist in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&R Block (More than 8 years)

    Pros

    You can pretty much make your own schedule and it's seasonal

    Cons

    There are no cons in my opinion


  9. "Receptionist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&R Block part-time

    Pros

    Easy Work and flexible hours

    Cons

    Minimum wage to handle customers who are angry when the IRS takes longer than usual


  10. "Sr. Tax Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tax Analyst in San Antonio, TX
    Current Employee - Senior Tax Analyst in San Antonio, TX
    Recommends
    Positive Outlook

    I have been working at H&R Block part-time (More than 10 years)

    Pros

    Reasons to work at a great workplace:
    It’s fun; probably a winner; on the cutting edge; creative freedom; get in on the ground floor of my vision; make an impact; people like me; and flexible work hours.

    Cons

    Seasonal work for 3 and a half months only during the year.

    Advice to Management

    Great opportunity to work for a company like this one.


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