H&R Block Reviews | Glassdoor

H&R Block Reviews

Updated February 22, 2017
2,051 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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H&R Block President & CEO William C. Cobb
William C. Cobb
615 Ratings

2,051 Employee Reviews

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Pros
  • Great for a 2nd job or a flexible schedule around kids' school, etc (in 156 reviews)

  • HRB allows me flexible hours and gives me the ability to take as many courses I wish for free as an Enrolled Agent (in 134 reviews)

Cons
  • It is only open during tax season (in 168 reviews)

  • It is difficult to keep an office staffed with qualified Tax Pros depending on your location (in 90 reviews)

More Pros and Cons

  1. "H&R Block Tax Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Professional in Alachua, FL
    Current Employee - Tax Professional in Alachua, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&R Block full-time (Less than a year)

    Pros

    Great emplacement, Great training, flexible schedule, base pay + commission, great benefits.

    Cons

    seasonal work for most positions.

    Advice to Management

    keep up the great work and the family environment in Alachua & High Springs.


  2. Helpful (2)

    "Tax Preparer/Receptionist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&R Block part-time

    Pros

    Employees were hardworking, but fun to be around. Professional atmosphere, but enjoyable.

    Cons

    The hourly wages are too low. There is a lot of responsibility and accountability and that should be paid accordingly.

    Advice to Management

    I believe that if the pay were a bit higher, the level of employees would rise and make it even more professional and reputable.


  3. "Love!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Professional in Placentia, CA
    Current Employee - Client Service Professional in Placentia, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at H&R Block part-time (Less than a year)

    Pros

    Flexible hours. Laid back management, but in a good way. They aren't breathing down your neck. My coworkers are great and because of the small office we all have a great time and get along!

    Cons

    It's only seasonal for tax season but I wish it was a year long position. I love it here but I understand why it can't be year long.


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  5. "Tax Preparer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H&R Block part-time (More than 3 years)

    Pros

    Seasonal work that is engaging and different. No matter who sits at the desk, every situation is different from the next. Easy process to keep up with Continuing Education and rehired for the next season.

    Cons

    Roller coaster of speed. Starts off slow, becomes exceptionally fast paced, and then slows down again. If it was just during the day that the changes happened it wouldn't be so bad, but it is a weekly type shift so there will be weeks of time where there isn't much to do.


  6. "positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSP in Dallas, TX
    Current Employee - CSP in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time (Less than a year)

    Pros

    part-time, flexible and great place to work

    Cons

    great pay and plenty of loations


  7. "Office Managero"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block full-time

    Pros

    I love to prepare taxes. It is a friendly environment to work in. I meet new people all the time. I love learning new things.

    Cons

    It is a seasonal work position. Only January thru April. Clients don't prefer to make appointment. They like to walk in most of the times.

    Advice to Management

    Offer more full time work all year with an annual salary. Offer benefits and flexible work schedule


  8. "Tax specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&R Block part-time (More than 3 years)

    Pros

    Employees frequently enjoy flexible working hours, basically you can create your own work schedule, another benefit is proximity to home - thanks for multiple locations nationwide.

    Cons

    On the down side, compensation tends to be on the low side, plus the amount of unpaid training hours could be quiet significant which reduces the earnings even more.

    Advice to Management

    Stop offering free return preparation in the offices. Also pay rate for a simple return is a way below the time that is actually spent on it


  9. "Tax advisor level 5"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Senior Associate in Vivian, LA
    Former Employee - Tax Senior Associate in Vivian, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&R Block full-time (More than 10 years)

    Pros

    great resources on site, detailed courses, flexible hours, good product

    Cons

    franchise owned location pays less to employees, not paid for classes taken during off season

    Advice to Management

    be more aware of taxpreparer's concerns


  10. "GREAT OFFICE SKILLS EXPERIENCE AND FUN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSP
    Former Employee - CSP
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at H&R Block part-time (Less than a year)

    Pros

    Easy work, kept busy and learned a lot about about running an office.

    Cons

    Only worked during tax season

    Advice to Management

    keep good employees all year round.


  11. Helpful (3)

    "Extremely flexible work schedules best perk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Professional in Fort Worth, TX
    Current Employee - Client Service Professional in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time (Less than a year)

    Pros

    You can set any schedule you want as a client service professional (receptionist) or tax preparer. Great for a 2nd job or a flexible schedule around kids' school, etc. Systems are easy to learn and use. Office is well organized and duties are clear.

    Cons

    Tax pros work on commission, so there is intense competition among them for clients. It does not make for a cooperative/ team player environment.



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