H&R Block Reviews

Updated May 6, 2021

To filter reviews, or .
3.6
67%
Recommend to a Friend
80%
Approve of CEO
H&R Block President and CEO Jeffrey J. Jones II
Jeffrey J. Jones II
550 Ratings
Pros
  • "Flexible Schedule 7 days a week(in 299 reviews)

  • "Flexible hours; after peak season, it is really easy due to lack of customers(in 260 reviews)

  • Cons
  • "Therewere long hours during tax season(in 305 reviews)

  • "Most tax pros work only during the tax season and require to take at least 8 weeks of vacations between the seasons(in 135 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of H&R Block and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Employee friendly environment

      Apr 20, 2021 - Senior Software Engineer in Thiruvananthapuram
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best place to work. Awesome support from managers as well as HR department

      Cons

      You have to be good at some of the extra curricular activities too.

      Be the first to find this review helpful
    2. 5.0
      Current Employee, more than 3 years

      Great Company

      Mar 15, 2021 - Product Support Specialist in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very caring Supervisors and Leads.

      Cons

      Company treated me very well, I have no Cons :)

      Be the first to find this review helpful
    3. 5.0
      Current Employee, less than 1 year

      Seasonal - 3 Office Position

      May 4, 2021 - Multi Team Leader in Chattanooga, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      With strong Associate Team Leads this position allows you to lead a large team and build strong relationships with a great team.

      Cons

      If like myself you had to run 3 offices without Associate Team Lead this position is 8am - 8pm Monday - Saturday and 9:00 a.m. - 7:00 p.m. on Sundays with many days on the road from office to office.

      Continue reading
      Be the first to find this review helpful
    4. 4.0
      Former Employee, less than 1 year

      Great company to work for

      May 5, 2021 - Tax Preparer in Montgomery, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent opportunities to improve skills

      Cons

      Starting pay as tax preparer is low

      Continue reading
      Be the first to find this review helpful
    5. 3.0
      Former Employee, less than 1 year

      Good seasonal job if you like a highly systematized work environment

      Apr 15, 2021 - Office Manager III in Spokane Valley, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay for the position, not much skill needed, other than the ability to follow directions precisely and communicate well with employees and clients. It's okay to set your own work hours, as long as the work gets done and you're available when employees need you, sometimes on very short notice. Supportive and pleasant group of Office Managers from other, nearby locations, meet on a weekly basis. Very well organized training and guidance, there is a system for every aspect of the business.

      Cons

      Scheduling metrics were constantly changed by the corporate office, making it difficult to establish and maintain employees' schedules from day to day, let alone week to week. The requirements often clashed with the specific needs of the branch. You're on call 7 days a week, open to close, having personal plans during the tax season is not really feasible but it's only for 4 months, a fairly small commitment. Some of the systems were too restrictive and inefficient, leaving little room to use your own skillsets to lead effectively.

      Be the first to find this review helpful
    6. 4.0
      Former Employee, more than 5 years

      Decent employer (worked there 2014, but would only let me select 2017 as earliest)

      May 1, 2021 - Tax Associate in Fresno, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good training classes, and they encourage expanded training every year

      Cons

      They put some focus on "selling" extra products and services, depending on your manager you may feel more pressure to sell.

      Be the first to find this review helpful
    7. 1.0
      Former Employee, more than 10 years

      Don't work here

      Apr 15, 2021 - Seasonal Tax Preparer in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can file your taxes for free

      Cons

      Corporate is run by clowns, they want tax pros to sell their small business items for bookkeeping and payroll but there is no pay benefit to do so, it is a psuedo commission style job where your hourly rate can be minimum wage unless you build a client base, they tell you to do what ever you can to get a client to file but then deny the requested discount that was offered, poor communication in the company on all levels from the CEO down to office manager, they provide fake recognition by recognizing you for being "customer-centric". Prices for clients to file is rediculously high but you are expected to sell value for something you wouldn't pay yourself.

      Continue reading
      Be the first to find this review helpful
    8. 4.0
      Current Employee, more than 5 years

      Great corporation

      May 3, 2021 - Analyst in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Responsive leadership Flexible hours Great people to work with

      Cons

      Work/life balance sometimes lopsided due to seasonality of work

      Be the first to find this review helpful
    9. 4.0
      Current Employee, less than 1 year

      Seasonal Employee Experience

      Apr 15, 2021 - CSP - Client Service Professional- in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      As a full times seasonal employee, this is a fast paced work environment working with diverse clientele which keeps the job interesting, exciting, and engaging. Access to new knowledge almost daily which enriches your knowledge base if you are interested in both individual and business taxes. Good opportunity to educate taxpayers. Great work experience! I will be taking the Tax Prep class for next tax season.

      Cons

      This being my first season the cons are not H&R Block related necessarily, but taxpayers tend to think that the company is part of the IRS.

      Be the first to find this review helpful
    10. 4.0
      Current Employee, more than 1 year

      The only complaint is the un-organization and lack of communication to employees

      Apr 27, 2021 - CSP/Receptionist in Baton Rouge, LA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy going environment, friendly coworkers, Benefits

      Cons

      pay could be more but it is decent

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 3,967 Reviews

    Popular Careers with H&R Block Job Seekers

    Receptionist
    Learn About the Job
    JobsSalariesInterviews
    Experienced Tax Professional
    Learn About the Job

    Work at H&R Block? Share Your Experiences

    or