H&R Block Reviews | Glassdoor

H&R Block Reviews

Updated April 25, 2017
2,140 reviews

Filter

Filter

Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
H&R Block President & CEO William C. Cobb
William C. Cobb
651 Ratings

2,140 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great place for students: flexible schedule, working on homework is allowed as long as doesn't interfere with job responsibilities (in 169 reviews)

  • Flexible hours----Great staff---Meet new people---Good learning enviroment (in 141 reviews)

Cons
  • Unfortunately the job only runs from January 1 until the end of Tax Season (in 177 reviews)

  • Tax pros work on commission, so there is intense competition among them for clients (in 92 reviews)

More Pros and Cons

  1. "Great starter job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clien Service Professional in Battle Ground, WA
    Current Employee - Clien Service Professional in Battle Ground, WA
    Recommends

    I have been working at H&R Block part-time (More than 8 years)

    Pros

    Great place for students: flexible schedule, working on homework is allowed as long as doesn't interfere with job responsibilities.
    Great teamwork, everyone willing to teach.

    Cons

    Busy peaks are hectic, you must be able to multi-task.

    Advice to Management

    Keep being flexible with schedules, it's a huge benefit to your CSPs


  2. "My coworkers were amazing but management and up were way to corporate oriented."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Professional (Receptionist) in Hallstead, PA
    Former Employee - Client Service Professional (Receptionist) in Hallstead, PA
    Recommends
    No opinion of CEO

    I worked at H&R Block part-time (More than 5 years)

    Pros

    Calling in for my sick children was never a problem. Everyone has each other's back.

    Cons

    Pay, hours and the corporate mindset. The clients are feeling more and more that the company doesn't genuinely care about them.

    Advice to Management

    The clients want a more personal experience and to not be charged an arm and a leg for said experience. Sometimes loosing a few dollars here and there this season could help your bottom line tremendously next season by cutting a long time customer a break if they had a particularly rough year. Word of mouth travels fast and if the client thinks you care about them then they'll keep coming back and bring more business with them.


  3. "H&R Block is a great team based employer that promotes excellency in it's employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Srice Rp in Alameda, CA
    Current Employee - Client Srice Rp in Alameda, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time (More than 3 years)

    Pros

    Professional, honest, trustworthy company, stands by their employees.

    Cons

    Some hours are limited, no overtime unless during beginning of tax season, or end of tax season.

    Advice to Management

    Definitely possible with the right management.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Chicago, IL
    Former Employee - District Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H&R Block full-time (More than 5 years)

    Pros

    Structure, Benefits, Training, Flexibility, Bonus Structure

    Cons

    Company Politics, High Turnover, Entry Level Employee Pay


  6. "Tax Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Experienced Tax Associate in Dallas, TX
    Current Employee - Experienced Tax Associate in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at H&R Block part-time (More than 5 years)

    Pros

    It's a great place to work at because they are flexible with your schedule.

    Cons

    It is a Seasonal job.


  7. "Tax preparer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer in Aurora, CO
    Former Employee - Tax Preparer in Aurora, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at H&R Block (More than a year)

    Pros

    Assisting others with their taxes and flexibility for hours worked.

    Cons

    Very low pay and no benefits, even for full time employees. They are have forced time off so benefits aren't required.

    Advice to Management

    Make a career with the company more lucrative.


  8. "H & R Block employment review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Serice Pro in Atlanta, GA
    Current Employee - Customer Serice Pro in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time (Less than a year)

    Pros

    I find this company to be very supportive of their employees.

    Cons

    The position is seasonal so there is little room for advancement.


  9. "tax associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Lakewood, NJ
    Former Employee - Anonymous Employee in Lakewood, NJ

    I worked at H&R Block full-time (More than a year)

    Pros

    Friendly and helpful coworkers. Bonus is good.

    Cons

    Long hours during the peak of tax season.


  10. "Secretary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Secretary in Houston, TX
    Former Employee - Secretary in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&R Block part-time (Less than a year)

    Pros

    I worked in an office near a University and Medical center where the clientele was on the higher end. Because of the expertise neede the majority of my coworkers were great professionals who had already retired from one career and enjoyed doing taxes to stay busy. Always had free coffee at the office. Comfortable amount of Autonomy or ability to work at ones own discretion. District management were real stand-up people, and down to earth.

    Cons

    Had to fight tooth and nail for overtime as a secretary. Some folks aren't cut out to help people with taxes, and they tend to create complications for the secretary, because the secretary is the front line for disgruntled clients. And near the end of tax season(April 15th), personnel should be prepared to have a tax marathon that is more like a non stop flow of confused circus actors streaming through the front door. In short, it gets rough for everyone near the end. However it is a good team building phase.

    Advice to Management

    Find a way to allow people to work overtime that doesn't impact their work performance. People like myself at the time need overtime, especially at low wage. Their has to be some kind of win-win situation.


  11. "Provide tax preparation services to clients"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Professional in Los Angeles, CA
    Former Employee - Tax Professional in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at H&R Block part-time (More than a year)

    Pros

    Independent and flexible work schedule. You can pretty much make your own schedule and come whenever you want, good way to build clients

    Cons

    Low pay, first year tax professionals make $9 an hour. No benefits since it is an hourly position, it's also seasonal


Showing 2,140 of 2,345 reviews
Reset Filters