Private Equity ruined another great company - Technical Product Manager HCSS Employee Review

1.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Used to be one of the best companies to work for in Texas.

Cons

Now it's run by a private equity firm and they are holding true to their form and ruining the entire company. Now everything is budget-oriented and good employees that are high earners are being removed without reason.

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HCSS Response
2y
Thank you for sharing your experience here with us. In late 2021, we were acquired by Private Equity and this has come with some changes to our organization and we apologize that not all of those changes have been a positive experience for you. With this though, we would like to respond to some of the points you addressed in your review. We know this may come off as defensive, but we truly encourage a continued dialogue if you are willing. Without feedback, we will not be able to grow with the needs of our employees in mind so please don't hesitate to reach out to your past leaders or our HR Team at employee.reviews@hcss.com HCSS has continued to remain a top place to work in Texas, with us placing 4th out of 100 in BuiltIn's "Best Places to Work in Houston 2024" award. This award is given based off benefits, compensation, and overall work-life so we were honored to be placed so highly in the ranking. We have had significant changes to benefits this past year to show for this ranking, with updates to our time off (40 hours of sick leave), a 2% increase to our 401K match, and additional healthcare options such as an HSA Plan. We also reviewed our compensation and continue to review our market rates year by year to ensure fair and equitable pay. Our focus has not only been on how we can better grow and structure our business, but how we can ensure to keep HCSS' wonderful culture alive and well for our employees. Again, we're sorry to hear that your experience here wasn't positive but we do encourage you to reach out to your colleagues/past leaders on how we can do better in the future. Moving forward together is how we'll keep HCSS great!

Explore other reviews about HCSS

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing culture Great ability to move to roles Tech savy Remote Free lunch

Cons

None really at this time

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HCSS Response
1w
Thank you for taking the time to share your experience! We're thrilled to hear you've enjoyed our culture, growth opportunities, and flexibility. Creating an environment where people can learn, grow, and build meaningful careers is something we care deeply about, so it's wonderful to know that has been your experience. We appreciate you being part of the HCSS team and helping make HCSS a great place to work!
5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn and grow, they very open to questions so don't hesitate to ask. Very hands on with mentorship, ensure you are moving in the right direction.

Cons

no cons except the pay, but it's the typical salary for an intern.

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HCSS Response
1w
Thank you for the review and for being part of the HCSS team! It's great to hear that the mentorship and learning opportunities made a positive impact on your internship experience. We believe some of the best growth happens when people feel comfortable asking questions and getting hands-on experience, so we're glad that was your experience here. We appreciate the feedback and wish you continued success in your future career endeavors!
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