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Hampton Inn by Hilton

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Ehhhhh - Guest Service Representative Hampton Inn by Hilton Employee Review

1.0
Jul 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice that you get discounts. Co-workers are usually really nice to work with (except for the few). Our hotel is newly renovated, and the guests are decent at this location. The housekeeping, maintenance, houseperson, and kitchen staff are all absolutely lovely humans. Fast paced environment - quick way to gain skills fast for your resume. (They also had me training new people within 2 weeks of me working here).

Cons

There is a LOT of favoritism shown by management. Specifically to other members of management and those who have been working for more than a year. I get it, but they treat the rest of us like dog water and then are surprised when people quit within 3 weeks of working here. The management at this specific location refuses to allow you to SIT at any point during your shift. And even though they're legally required to give you a 10 min break every few hours - good luck actually getting that because you are seriously overworked and underpaid to do this job. PLUS - the micromanaging is INSANE! If you aren't absolutely perfect every second of your shift, the GM is in your business about something, even if it wasn't your fault. The dress code being a thing is one thing, but not allowing your employees to wear shoes they'll be comfy in for 8 hours is another. PSA - they must be black and closed toed at this location (and no sneakers btw since they're "unprofessional").

Explore other reviews about Hampton Inn by Hilton

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxed work environment Great coworkers

Cons

No additional benefits (e.g. health, dental)

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent hours, employee discount for hotel stays was a big bonus, owners and management was generally always on-call to assist with any problems.

Cons

Management was unable to resolve conflicts between staff, members of management caused a significant amount if drama and often created a hostile work environment.

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