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Hampton Inn by Hilton

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Hampton Inn by Hilton

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Hampton Inn by Hilton Reviews

Updated Sep 23, 2021

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Found 1,713 of over 1,748 reviews

3.7
64%
Recommend to a Friend
77%
Approve of CEO
Hampton Inn by Hilton President & CEO  Christopher J. Nassetta
Christopher J. Nassetta
506 Ratings
Pros
  • "Good work environment, constantly moving and doing similar yet different activities(in 55 reviews)

  • "I love working at Hampton inn I like meeting new people(in 51 reviews)

  • Cons
  • "Low pay quarter raise every year(in 62 reviews)

  • "Some location have a front desk supervisor but the pay isn't much better(in 53 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Hampton Inn by Hilton and is not affected by filters.

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    1. 5.0
      Current Employee

      Front desk

      Sep 23, 2021 - Front Desk Receptionist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome great nice fun fantastic

      Cons

      None none none none none

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    2. 4.0
      Current Employee, less than 1 year

      Great company to work for!

      Sep 15, 2021 - Front Desk Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Communication is great within the company. Training is more than adequate. Pay is decent.

      Cons

      Not a great work/home balance. Schedule to work can be all over the place from 7a-11p.

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    3. 5.0
      Current Employee

      Love this job!

      Sep 21, 2021 - Front Desk Agent in Fairmont, WV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly environment, good teamwork within the staff, and understanding management.

      Cons

      Needs better pay and growth opportunities.

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    4. 4.0
      Current Employee

      Simple

      Sep 18, 2021 - Front Desk Associate in Oxford, ME
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Your job requires easy daily tasks

      Cons

      Rude guests make this job difficult

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    5. 5.0
      Former Employee

      Great Company

      Sep 20, 2021 - Manager in Dickinson, ND
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great communication Easy to navigate sites

      Cons

      Sometimes standards are rolled out before properly tested

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    6. 2.0
      Former Employee, more than 1 year

      Wouldn't recommend, wouldn't turn down

      Sep 13, 2021 - Front Desk Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Gained great customer service skills, meeting new people who are traveling, free coffee and breakfast, and discounts

      Cons

      Overworked, unfair, overused, constantly being called in early

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      1 person found this review helpful
    7. 5.0
      Former Employee, less than 1 year

      Wonderful Staffing

      Sep 9, 2021 - Housekeeper in Puyallup, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staffing are polite and enjoyable - show much support when life hits the fan and is flexible for changing schedules

      Cons

      Lack of staff means you work a heck of a lot harder with many more rooms to complete in relatively short amount of time

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    8. 5.0
      Former Employee, less than 1 year

      Great property and team

      Sep 8, 2021 - Assistant General Manager in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Reasonable compensation and property support very accessible.

      Cons

      General Manager, but this varies from property to property Busy property that made lots of money but owners refused to spend on renovation.

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    9. 5.0
      Former Employee, more than 1 year

      Great place to work

      Sep 16, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook