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Harbor Freight Tools

Engaged Employer

Product Support - Product Support Specialist Harbor Freight Tools Employee Review

2.0
Feb 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Day goes by fast. Week ends off. 30 min. Lunch

Cons

stressful, customers make you cry

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Harbor Freight Tools Response
8y
Thank you so much for your feedback, and congratulations on being a part of the Harbor Freight family for the last 3 years! We appreciate your work.

Explore other reviews about Harbor Freight Tools

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for they do care about your feedback!

Cons

Hitting the goals they have set for you can be challenging most of the time!

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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