Harbor Freight Tools Reviews | Glassdoor

Harbor Freight Tools Reviews

Updated August 16, 2017
990 reviews

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3.2
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Harbor Freight Tools CEO Eric Smidt
Eric Smidt
523 Ratings

990 Employee Reviews

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Pros
  • Company is growing very rapidly so always something new to handle (in 29 reviews)

  • Part time gets sick and paid time off (in 59 reviews)

Cons
  • awful hours not a good work life balance (in 29 reviews)

  • Its only a con if you like this type of upper management (in 49 reviews)

More Pros and Cons

  1. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Fort Gratiot, MI
    Current Employee - Sales Associate/Cashier in Fort Gratiot, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Harbor Freight Tools part-time

    Pros

    Good environment, nice and clean work area. Fixable hours. Great benefits if full time. Paid time off if you build up hour. Fast paced at times.

    Cons

    Hire to many people not enough hour. They dont promote with in the store to much for different position. Send you home early.


  2. "Logistics Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harbor Freight Tools part-time

    Pros

    Good co-workers, various opportunity to advance in the company.

    Cons

    None to say at the moment

  3. "Good Times"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Management willing to work with you on scheduled hours

    Cons

    Most employees are part time

    Advice to Management

    Open more full time positions for workers that are good employees and want full time

    Harbor Freight Tools Response

    Aug 12, 2017 – Director of Talent Acquisition

    We appreciate all you do every day to make Harbor Freight Tools a great place to work and shop. As you know we are committed to constantly improving our processes and appreciate you taking the time... More


  4. "Love this Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Agoura, CA
    Current Employee - Anonymous Employee in Agoura, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Harbor Freight Tools full-time (More than a year)

    Pros

    Great Benefits.
    Nice work space.
    Consistent, Fair management.
    Fast Paced, fun environment.

    Cons

    Wish there was a better work from home policy

    Harbor Freight Tools Response

    Aug 12, 2017 – Director of Talent Acquisition

    We appreciate all you do every day to make Harbor Freight Tools a great place to work and shop. As you know we are committed to constantly improving our processes and appreciate you taking the time... More


  5. Helpful (1)

    "Great place, good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with hard working people that enjoy working with their hands, meeting customers and helping them get what they need

    Cons

    Sometimes gets very busy and you only have one cashier and loong lines

    Advice to Management

    Open up more cash registers when a rush happens so everyone gets out quickly

    Harbor Freight Tools Response

    Aug 12, 2017 – Director of Talent Acquisition

    We couldn't agree with you more, Harbor Freight is a great place to work; we have the best associates in the industry, amazing products and strong core principles to guide us. As you know we are... More


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Associate in Taylor, TX
    Current Employee - Logistics Associate in Taylor, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools part-time (Less than a year)

    Pros

    Good environment, fun, if you like to stay busy then it's a good job

    Cons

    No hours only getting 12 a week and they keep saying they will put me full time

    Advice to Management

    Don't hire to many people

    Harbor Freight Tools Response

    Aug 12, 2017 – Director of Talent Acquisition

    We couldn't agree with you more, Harbor Freight is a great place to work; we have the best associates in the industry, amazing products and strong core principles to guide us. We appreciate all you... More


  7. "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in North Syracuse, NY
    Former Employee - Sales Associate in North Syracuse, NY

    I worked at Harbor Freight Tools part-time (More than a year)

    Pros

    easy going job, fun to upsell memberships and insurance, if youre good at it the commission is nice :)

    Cons

    CONSTANTLY dealing with angry customers/processing returns/exchanges because the tools are GARBAGE!

    Harbor Freight Tools Response

    Aug 12, 2017 – Director of Talent Acquisition

    We couldn't agree with you more, Harbor Freight is a great place to work; we have the best associates in the industry, amazing products and strong core principles to guide us. We appreciate all you... More

  8. "Name collection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Santa Rosa, CA
    Former Employee - Sales Associate/Cashier in Santa Rosa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harbor Freight Tools part-time (More than 3 years)

    Pros

    Co workers and PTO, Also sick time. Customers were cool.

    Cons

    Hours and shifts. Pay. Name collection. Having to constantly harass customers.

    Advice to Management

    More full time positions


  9. Helpful (1)

    "A job, not a career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Ypsilanti, MI
    Former Employee - Retail Sales Associate in Ypsilanti, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harbor Freight Tools part-time (More than a year)

    Pros

    It pays, and it is consistent. They are desperate for employees, so as long as you say "yes, I can do that", or "I don't have a problem with doing that", for every question that they have in the face-to-face interview, you will get the job by default. Job security is there-- they only way you can get fired is if you are incompetent, just flat out refuses to do your job, or just doesn't show up to work on time or at all.

    Cons

    The pay isn't any better that any other job around. So, if you figured to yourself that this job is better than flipping burgers, just realize that you will be asked to perform less work at a job that requires you to flip burgers. Also, because the pay isn't any better than neighboring businesses, there is no incentive to stay. Thus you get a steady rotation of new hires coming in and out. This is a problem because they can't sustain skilled employees, and only a select are preasured to do the bulk of the work. There is never any shortage of work to do, but there is almost always a shortage of personnel or payroll hours to get the work done. They hire from outside of the company too often, instead of promoting from within-- this you will quickly hit a glass ceiling for higher payed positions and compensation.

    Advice to Management

    Stop trying to fix problems that aren't inherently broken, and address the issues that exist.


  10. "Overall it isnt too bad to work here, its a high school job though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Southaven, MS
    Former Employee - Sales Associate/Cashier in Southaven, MS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harbor Freight Tools full-time (Less than a year)

    Pros

    easy money, short shifts, reasonable pay while in school

    Cons

    lots of drama and crappy management

    Advice to Management

    stop choosing favorites and only giving the favs hours, everyone else would like money too


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