Harbor Freight Tools Reviews
Updated Jun 1, 2023
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Top Review Highlights by Sentiment
- "You receive a small portion of time off on each paycheck depending on the hours you work." (in 93 reviews)
- "It just reeks of poor management and a lack of caring of who is promoted to what position." (in 161 reviews)
- "No work life balance work 2 or 3 overnights followed by an early shift then a close." (in 74 reviews)
Ratings by Demographics
This rating reflects the overall rating of Harbor Freight Tools and is not affected by filters.
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- Current Employee, more than 1 year★★★★★Featured Review
Best Large Employer for Diversity, Equity, Inclusion
Dec 15, 2022 - Director, Human Resources in RemoteRecommendCEO ApprovalBusiness OutlookPros
Welcoming Environment where you can be your authentic self, where your opinion matters, and where you can make a difference in a fast growing, fast paced, and evolving company.
Cons
If you are challenged by a multi-cultural, multi ethnic, welcoming environment, where everyone's opinion matters this isn't the company for you.
Continue readingThank you for taking the time to share your feedback with us. We couldn’t agree more. At Harbor Freight, we believe that our success is built on a commitment to diverse views, experiences, and voices. Thank you for your continued hard work and we are glad to have you on the team!
- Current Employee, more than 1 year★★★★★
Pros
quality of life and how it works
Cons
still same retail and quality of work
- Former Employee, less than 1 year★★★★★
Pros
They are certainly willing to give you hours.
Cons
No training. No help from management. I was told I was being hired for the sales floor then stuck on the register and practically had to beg for my 30 min break (never got any of my 15s) Management allowed me to get verbally abused by customers on multiple occasions and I even had a customer throw something at me and was told to “forget it and let him go.” Overall a terrible experience, but it could have just been this specific location. It may not be that way at all stores.
Continue reading - Current Employee★★★★★
It has its ups and downs. There is a huge turn around rate for employees
Jun 1, 2023 - Sales AssociateRecommendCEO ApprovalBusiness OutlookPros
The pay is great if you stick it out, you get raises pretty much every 6 months
Cons
There is a huge turn around when it come to staff. I’ve been through 3 head of the store managers, 4 retail managers, 7 supervisors 7-8 sr associates (full time cashier) and numerous part time cashiers..
- Former Employee, less than 1 year★★★★★
worst mistake of my lifel
May 24, 2023 - Senior Associate in Philadelphia, PARecommendCEO ApprovalBusiness OutlookPros
I honestly did not see any type of pros at this job
Cons
Very clicky work environment management is very unprofessional. It is like romper room. If you are in the clique, you’re golden. If you’re not, you’re screwed scheduling they would change your hours and not tell you. Management did not want employees to be friendly with each other. As a matter fact, they were very adamant about finding new ways for you to hate your coworker just a manager that’s condescending look on on people like they were gum under his shoes it was a terrible toxic work environment.
Continue readingHarbor Freight Tools Response
Director of People and Culture
Thank you for sharing your experience with us. Here at Harbor Freight, we value people above all else. We value who you are, what you've experienced, and how you see the world. We believe our differences can make this stronger. We are committed to building a healthy work environment for all our Associates and we highly encourage them to reach out to their HR partners regarding any concerns, which includes management. Thank you for your hard work in Philadelphia, PA and we will forward your comments to the appropriate HR partners.
- Current Employee, less than 1 year★★★★★
Great Company
May 28, 2023 - Logistics Supervisor in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
Caring, inclusive, and reliable. Great start
Cons
First few days seemed chaotic, but that could have been my experience
Continue reading - Current Employee★★★★★
Good place to work.
May 30, 2023 - Compliance Specialist in Los Angeles, CARecommendCEO ApprovalBusiness OutlookPros
Great atmosphere and employee engagement.
Cons
The business could use modernization.
- Current Employee★★★★★
Pros
Good PTO benefits company is pretty decent for what it is
Cons
The schedule and honestly some of the managers they hire have no idea how the store works they should hire within more
- Former Employee, more than 1 year★★★★★
Good Place to work
May 26, 2023 - Logistics Associate in Tampa, FLRecommendCEO ApprovalBusiness OutlookPros
Flexible hours, most places you can address you availability. Good pay.
Cons
Right now with short staff, you’ll be working more hours than expected. Hard work, heavy lifting in warehouse.
Continue readingHarbor Freight Tools Response
Director of People and Culture
Thank you for sharing your experience with us. We would not be able to accomplish all that we do without hardworking Associates like you. We want you to know that your feedback is important to us, and we are continuously working to improve in all areas. Thank you for your hard work in Tampa, FL and we wish you all the best!
- Current Employee, less than 1 year★★★★★
Pros
Great Family Oriented workplace. Fast Paced! Goal Oriented! Advancement Opportunities galore!!
Cons
Crazy work schedule. Hours not consistent.
Harbor Freight Tools Reviews FAQs
Harbor Freight Tools has an overall rating of 3.7 out of 5, based on over 2,769 reviews left anonymously by employees. 68% of employees would recommend working at Harbor Freight Tools to a friend and 66% have a positive outlook for the business. This rating has been stable over the past 12 months.
68% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Harbor Freight Tools to be career development, coworkers, benefits and the cons to be workplace, management.
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Harbor Freight Tools Response
Director of People and Culture