Harbor Freight Tools Reviews | Glassdoor

Harbor Freight Tools Reviews

Updated May 24, 2017
936 reviews

Filter

Filter

Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Harbor Freight Tools CEO Eric Smidt
Eric Smidt
500 Ratings

936 Employee Reviews

Sort: Popular Rating Date

Pros
  • Company is growing very rapidly so always something new to handle (in 29 reviews)

  • Paid time off is available even for part time (in 57 reviews)

Cons
  • awful hours not a good work life balance (in 28 reviews)

  • Sometimes upper management can be indecisive (in 47 reviews)

More Pros and Cons

  1. "Great Company to Work For!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Calabasas, CA
    Current Employee - Anonymous Employee in Calabasas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools full-time (More than 3 years)

    Pros

    Great company to work for, with great products at a great price. They value and treat their employees like companies did over 25 years ago, by showing appreciation and acknowledge your contributions.

    Cons

    If you don't like change this is not the company for you.


  2. "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Birmingham, AL
    Current Employee - District Manager in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people Great growth opportunities, always moving in a positive way . I have worked for over 30 years in retail and by far the best company.

    Cons

    I can't think of anything negative. As I always say you get out of life what you put into it.

    Advice to Management

    Only advice I would give is stay true to our roots and the employees in the field that make it happen every day. I know that they do

    Harbor Freight Tools Response

    May 16, 2017 – Director of Talent Acquisition

    Thank you for your feedback as you know, Harbor Freight Tools depends on our associate sharing their feedback to ensure we are constantly improving all processes for both associates and our ... More


  3. "Unstable schedule & bad pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Fort Myers, FL
    Former Employee - Sales Associate/Cashier in Fort Myers, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pros of working here were strictly personal. I enjoyed working with the managers I had at the time and some of my fellow employees but its limited to that.

    Cons

    The short list of cons for this place include the available hours, chances for advancement, and corporate practices.

    Advice to Management

    Create more stable schedules to improve employee morale and increase base pay to attract a better pool of employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Tends to fluctuate in terms of hours from week to week, but is an overall decent place to be employed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Associate in Niagara Falls, NY
    Current Employee - Logistics Associate in Niagara Falls, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Harbor Freight Tools part-time (Less than a year)

    Pros

    The atmosphere is one that allows you to feel very comfortable at work. Coworkers are all friendly as far as I've experienced and the overall direction of the company is one that's becoming more customer oriented. Also, it's a workplace that is very good in terms of requesting time off/availability. So, if you love tools and rock music playing all day at work, this may be a place for you.

    Cons

    For starters, the hours are not very consistent at all unless you are a full-time employee (which would make sense obviously). It'll go from 25 hours to 8 the next. I understand it's a business and sales/day of week/time of year will probably dictate when people most likely will work more or less, but that's a big change in hours considering we all have bills and things to pay for. So, the hours aren't reliable and the pay is minimum. There are definitely better options out there.

    Advice to Management

    My only advice would be for the hours to be more consistent or honest upfront about how many someone would typically get when being hired. Also, that the replenishment process be improved along with the truck process be more efficient and organized as well.

    Harbor Freight Tools Response

    May 16, 2017 – Director of Talent Acquisition

    Hello team Niagara Falls, we want to say 'thank you' for all you and the team do to make Harbor Freight Tools a great place to work and shop. We appreciate you taking the time to share your feedback ... More


  6. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Fort Worth, TX
    Current Employee - District Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools full-time (More than a year)

    Pros

    Harbor Freight is the best employment decision I have ever made. This is truly a company that values it's employees as their #1 asset and works tirelessly to make the company a Great Place to Work! I am truly honored to work for such a Great Owner and Leadeship team.

    Cons

    I have None at this time!

    Harbor Freight Tools Response

    May 9, 2017 – Director of Talent Acquisition

    We couldn't agree more, we all work very hard to make Harbor Freight Tools a great place to work and shop and wouldn't have the successes we have had without awesome associates like yourself. Thank ... More


  7. "Overall great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Duluth, MN
    Current Employee - Sales Supervisor in Duluth, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools full-time (More than 5 years)

    Pros

    Harbor Freight has a very high rate of upward mobility in the company and compensates very well based on national retail averages. The company is currently growing at an enormous rate opening even more opportunities around the country and in the corporate structure.

    Cons

    Occasionally there are some IT issues that can cause problems. The company is also privately owned so there is no public data on how much the company is profiting or how well the company is even doing.

    Advice to Management

    Find a way to utilize your talent more effectively

    Harbor Freight Tools Response

    May 9, 2017 – Director of Talent Acquisition

    Thank you so much for your feedback and we will make sure to get it to the right people/teams. We have worked hard to make sure our associates are compensated well and are rewarded for their hard ... More


  8. "Not a Horrible Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in West Palm Beach, FL
    Former Employee - Sales Associate/Cashier in West Palm Beach, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harbor Freight Tools part-time (More than a year)

    Pros

    Salary plus Commission was great ( You have an opportunity to make a lot of money)
    Flexible hours

    Cons

    Poor communication sometimes
    Training Sucks (Sitting in front of a computer telling you what to do is not for me. It goes through ones ears and out the next)

    Advice to Management

    Communicate better
    Don't make workers miserable by being mean and rude

    Harbor Freight Tools Response

    Apr 24, 2017 – Director of Talent Acquisition

    Thank you for your time with Harbor Freight Tools! We are working very hard to be a better place to work and shop and couldn't do it without our AWESOME associates around the country. We are ... More


  9. "Flexible but Demanding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in North Syracuse, NY
    Current Employee - Sales Associate/Cashier in North Syracuse, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Harbor Freight Tools part-time (More than a year)

    Pros

    Flexible in working around my life outside Harbor Freight Tools.

    Cons

    The pressure in the extended service plans and the inside track clubs are carried way too far. An "Associate in Sales" is a fancy way of say "Cashier". Harbor Freight seems to treat there cashier as sale people, but in reality they are just cashiers.

    Advice to Management

    A cashier is a cashier not a sales person.

    Harbor Freight Tools Response

    May 9, 2017 – Director of Talent Acquisition

    Thank you for all you and the team in North Syracuse do to help make Harbor Freight Tools a great place to work and shop for our customers and associates. We are committed to constantly improving ... More


  10. "Decent job... if you get the right shift."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Associate in Arlington, TX
    Current Employee - Senior Sales Associate in Arlington, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Harbor Freight Tools full-time (More than a year)

    Pros

    The commission if you are at the register, even though it's small it still adds up. Hours aren't bad either.

    Cons

    Getting payed so little if you work overnight. I'm not really part of the night crew but I occasionally work overnights to help with pricing and such but I hate it since I end up making so much less than when I work in the daytime.

    Advice to Management

    I've worked overnights a couple of times and have seen how hard the night crew works. Honestly, I think it's unfair they get payed the same as sales associates, who have a physically easier job, but end up making a lot less since they rarely, if ever, get a chance to be on the registers to try and earn commission. I end up making $1.50-$4 more than they do most of the time.

    Harbor Freight Tools Response

    May 9, 2017 – Director of Talent Acquisition

    We couldn't agree with you more, our teams, especially the overnight teams work very, very hard to make Harbor Freight Tools a great place to work and shop. We are very thankful for all you and all ... More


  11. Helpful (2)

    "Logistics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Avondale, AZ
    Current Employee - Sales Associate/Cashier in Avondale, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Harbor Freight Tools part-time (More than a year)

    Pros

    The managers and coworkers are amazing, I love working with them.

    Cons

    Even though they say you can move up in the company, it is difficult and the pay is terrible for the responsibilities that you are given.

    Advice to Management

    Take care of your valued employees or you will continue to have a high turn-over rate. People who work hard for you need to feel appreciated, or they will go where they are.

    Harbor Freight Tools Response

    May 9, 2017 – Director of Talent Acquisition

    Thank you for your feedback and please know that we hear what you are saying and are working to improve many, many processes across the company. We greatly appreciate all the hard work you and all of ... More


Showing 936 of 940 reviews
Reset Filters