Harbor Freight Tools Reviews
Updated May 21, 2022
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Found 2,356 of over 2,380 reviews
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Recommend to a Friend
Approve of CEO
Eric Smidt
1,227 Ratings
Top Review Highlights by Sentiment
Pros
- "You receive a small portion of time off on each paycheck depending on the hours you work." (in 86 reviews)
Cons
- "It just reeks of poor management and a lack of caring of who is promoted to what position." (in 135 reviews)
- "No work life balance work 2 or 3 overnights followed by an early shift then a close." (in 64 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Harbor Freight Tools and is not affected by filters.
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Want more demographic options?
- Current Employee, more than 3 years★★★★★Featured Review
Pros
The Company has great core principles that are applied in my everyday work life. Collaboration, doing the right thing, frugality, humility, keeping our egos in check and continuous improvement. The company is growing tremendously 1211 stores which means extreme opportunity for growth and development. Company believes in work life balance and really invests in their employees.
Cons
Overall technology could be better however I have seen much growth over the last four years.
Continue readingThank you for taking the time to provide us your feedback. We are always happy to hear from our hardworking team! We rely on all our associates to bring value to our hardworking customers and we would not be able to accomplish all that we do without hardworking leaders like you. We strive to be the best place to work by listening to our associates and improving every step of the way. Your feedback will help us do that. We have heard similar responses from other associates and we assure you that we are continuously working to improve in this area. We encourage you to continue providing your suggestions as we strive to be the best place to work. Thank you for your continued hard work and we are glad to have you on the team!
- Current Employee★★★★★
Pros
Smart, knowledgeable managers and supvs, helpful to everyone, know where stuff is, willing to check if floor location empty. Tools that last forever, many w/ lifetime warranty.
Cons
Easy return with extended warranties. Great deal!
Harbor Freight Tools Response
Director of People and Culture
Thank you for your positive feedback. We would not be able to accomplish all that we do without hardworking Associates like you. Thank you for your continued hard work and we look forward to seeing you grow!
- Current Employee★★★★★
Pros
Good people to work with, small store allows for easy location of product, good day pacing, good pay with bonus, flexible schedule for students
Cons
Poor scheduling and corporate policy, too much scripting for the required job, requires a lot of multitasking
Harbor Freight Tools Response
Director of People and Culture
Thank you for sharing your experience with us. We depend on all our Associates to provide a great customer experience and build a great place to work. Please know that we regularly monitor Associate feedback in our efforts of continuous improvement and we highly encourage you to reach out to your Store Manager regarding any concerns. Thank you for your continued hard work and we’re glad to have you on the team!
- Former Employee★★★★★
Pros
experience in sales, customer service, and basic logistics
Cons
revolving door at all positions
Continue readingHarbor Freight Tools Response
Director of People and Culture
Thank you for sharing your experience with us. At Harbor Freight, we have a passion for excellence in everything we do. We want you to know that your feedback is valuable to us as we strive to build the best place to work. Thank you for your hard work and we wish you the best in your career journey!
- Former Employee, less than 1 year★★★★★
Pros
Pays well and affordable insurance
Cons
Work late till 12 am I'm not a night person it didn't work for me but awesome place to work and great staff.
Harbor Freight Tools Response
Director of People and Culture
Thank you for sharing your experience with us. At Harbor Freight, we believe in providing our Associates with respectful schedules and we highly encourage them to reach out to their Store Managers regarding scheduling concerns. Thank you for your hard work in Victoria, TX and we wish you the best in your career journey!
- Former Employee, less than 1 year★★★★★
Pros
Leadership is strong! Very associate/ employee focused.
Cons
None that I can remember.
Continue readingHarbor Freight Tools Response
Director of People and Culture
Thank you for your positive feedback. At Harbor Freight, we value people above all else and we believe in continuously improving at all levels, including management. Thank you for your hard work in Asheville, NC and we wish you the best in your future endeavors.
- Current Employee★★★★★
Pros
Everything is pretty good about it
Cons
It's nothing really bad about it
Continue readingHarbor Freight Tools Response
Director of People and Culture
Thank you for providing us with your feedback. We are always happy to hear from our hardworking team. We strive to build the best place to work by learning as we grow and develop every step of the way. Thank you for your continued hard work in Dillon, SC and we look forward to seeing you grow!
- Former Employee★★★★★
Pros
Work life balance, pto, benefits
Cons
Workload, growth, yearly pay raises
Harbor Freight Tools Response
Director of People and Culture
Thank you for your feedback. We value people above all else and we believe in creating a work/life balance for all our Associates. At Harbor Freight, our goal is to continuously improve by listening to our Associates and improving every step of the way. Thank you for your feedback and we wish you the best in your career journey!
- Current Employee★★★★★
Pros
Good pay, 3 days off during the week.
Cons
Long hours and hard work. Getting paid every two weeks.
Continue reading
Join the Harbor Freight Tools team
Harbor Freight Tools Response
Director of People and Culture