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    Harbor Freight Tools Reviews

    Updated April 17, 2018
    1,152 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Harbor Freight Tools CEO Eric Smidt
    Eric Smidt
    607 Ratings

    1,152 Employee Reviews

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    Pros

    • The company is growing fairly quickly so there are lots of new position (in 31 reviews)

    • Paid time off if you build up hour (in 68 reviews)

    Cons

    • Not always a good work/life balance (in 37 reviews)

    • Upper management is very negative to employees "below them" (in 54 reviews)

    More Pros and Cons
    1. Featured Review

      "Love this place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Logistics Supervisor in San Francisco, CA
      Current Employee - Logistics Supervisor in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Harbor Freight Tools full-time (More than a year)

      Pros

      Really great company. If you work hard, they notice. They really take interest in their employees when they are doing a good job been with the company for a few months and have already been promoted twice. Like I said great company has some great benefits and if you're a hard worker it gets noticed

      Cons

      I really have nothing bad to say

      Advice to Management

      You're doing a great job keep it up!

      Harbor Freight Tools Response

      Jan 4, 2018 – Employment Branding Specialist

      Wow, thank you so much for your feedback, we're happy to hear you're having a great experience with Harbor Freight Tools!

    2. Helpful (1)

      "Excellent Working Atmosphere"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Logistics Associate in Edmond, OK
      Current Employee - Senior Logistics Associate in Edmond, OK
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Harbor Freight Tools full-time (Less than a year)

      Pros

      A non-hectic working environment. Employees are kept quite busy, but being able to interact with and help customers helps make sure you're not stuck doing the same thing for hours on end.

      In my personal experience and outside observations, we do receive breaks without having to ask for them.

      The management team is beyond excellent. Our logistics supervisor up to our Logistics Manager, and even our Store Manager is extremely hard-working and hands on.

      Cons

      Having to learn new tasks very quickly; sometimes with very little or incomplete instructions on how to perform new tasks.

      Advice to Management

      I would like to experiment on truck nights, in order to find out where/what each employee is most productive and efficienct at.

      Harbor Freight Tools Response

      Mar 20, 2018 – Employment Branding Specialist

      Thank you so much for your feedback regarding logistics, and for your suggestions. We look forward to seeing you progress with us at Harbor Freight Tools!

      3. Join the Harbor Freight Tools team
      See Our Latest Jobs

    3. "Great place to work. Mutliple opportunities for moving up in company."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Del City, OK
      Former Employee - Sales Associate in Del City, OK
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Harbor Freight Tools part-time (More than 5 years)

      Pros

      Very flexible schedules, no drug test, great benefits such as 20 percent off everything in the store PTO holiday pay sick pay all as a part-time employee

      Cons

      Often too few people working at one time, far too small of warehouse for the amount of floor load we get in.

      Advice to Management

      Management really has no issue here at least at my Del City store, what really is the issue is Corporate not allowing enough hours to have enough people to properly keep the store running at the level that corporate expects it to.

    4. "Great team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Logistics Supervisor
      Current Employee - Logistics Supervisor
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Harbor Freight Tools full-time (Less than a year)

      Pros

      Great pay considering the work. Good training. Really stives for a positive work environment.

      Cons

      Very inefficient. Often doing work over and over again for small dollar item's.

      Advice to Management

      Improve technology usage to streamline operations. Put you labor money serving the new customer base you have gained during expansion.

      Harbor Freight Tools Response

      Apr 16, 2018 – Employment Branding Specialist

      Thank you so much for the feedback regarding technology, we will definitely utilize it in our continuous improvement. We appreciate you being a part of the Harbor Freight family and look forward to... More

    5. "Good and bad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Harbor Freight Tools part-time

      Pros

      Really loved working with employees and management.

      Cons

      They don’t listen to you, as a cashier they don’t care how your register is short wether it’s your fault or not they blame you for it, like you have control over a register messing up or counting machine messing up.

      Advice to Management

      this goes especially to HR management, instead of pointing fingers at innocent employees you’s need to listen more to them, and when sexual abuse is happening in the work place you need to settle the problem better and not let people like this keep thier jobs.

    6. "reasons why"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Harbor Freight Tools full-time

      Pros

      the company have good hours of operation. The daily operations and closing procedures is fairly easy. It is a good place to work as a manager.

      Cons

      They need to give more hrs to parttime to stop high turnover. For the amount of work the want associate to endure , the company should pay better.

      Advice to Management

      Higher more employees, better pay a must, better raises, more room for opp. to grow. Make sure you all make your associates feel important for their hard work so that they will work harder for you.

    7. "Sales/cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate
      Current Employee - Sales Associate
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Harbor Freight Tools part-time

      Pros

      Plenty of opportunities to make extra on sales.

      Cons

      Only lead associate get full time

      Harbor Freight Tools Response

      Apr 3, 2018 – Employment Branding Specialist

      Thank you so much for your feedback, we look forward to seeing your growth with Harbor Freight Tools!

    8. "Marketing Tactics"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Sales Associate
      Current Employee - Senior Sales Associate

      I have been working at Harbor Freight Tools full-time (Less than a year)

      Pros

      They keep people coming in with endless coupons, which is great for the customers, but a nightmare for the cashiers.

      Cons

      So many stupid outdoor signs, such as "Everything Must Go" and "Inventory Closeout". Customers come in expecting closeout discounts, and seem perturbed when we have to tell them, "No we're not closing--it's just stupid marketing tactics".

      Advice to Management

      Bait and switch type of tactics are annoying--STOP IT!

      Harbor Freight Tools Response

      Apr 16, 2018 – Employment Branding Specialist

      Thank you so much for your feedback. We are constantly testing what resonates well with our customers and Associates, and so we appreciate hearing from you! We look forward to your continued growth... More

    9. Helpful (1)

      "Assistant Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Assistant Manager in Salem, NH
      Former Employee - Assistant Manager in Salem, NH

      I worked at Harbor Freight Tools full-time (More than a year)

      Pros

      Good Hours
      OK Pay and Benefits

      Cons

      Constant Pressure from District Managers

      Harbor Freight Tools Response

      Apr 16, 2018 – Employment Branding Specialist

      Thank you for your feedback and best of luck in your future career!

    10. "I love working here"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in Oswego, NY
      Current Employee - Sales Associate in Oswego, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Harbor Freight Tools full-time (Less than a year)

      Pros

      Great atmosphere, nice compensation for sales associates, advancement opportunities, 401k match and time off earned as you go. (even for part time associates)

      Cons

      Not enough people.that will cover when needed. ( this is not management's fault)

      Advice to Management

      Keep inspiring others to grow and reach their potential.

      Harbor Freight Tools Response

      Mar 27, 2018 – Employment Branding Specialist

      Thank you for your feedback, and we will continue to grow and develop all our Associates in our Harbor Freight family! We wish you and the team in Oswego the best!

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