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HealthEdge Software

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GuidingCare Leadership Inefficiencies - Project Manager HealthEdge Software Employee Review

1.0
Aug 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Teammates support during the tough times of frequent change in Hyderabad leadership

Cons

GuidingCare Business Unit Review **Rating: ★☆☆☆☆ (1/5)** I feel compelled to share my experiences with GuidingCare, particularly regarding the leadership and management practices that have significantly impacted the work environment and overall company culture. #### Financial Misconduct There are serious concerns about financial practices within the company. The GC US leadership appears to engage in unethical behavior, such as taking commissions from vendors and accepting sponsorships for travel to tourist destinations. Contracts are often awarded to a single vendor without following proper bidding procedures, raising questions about transparency and integrity. Shockingly, the GC Executive Leadership Team (ELT) is involved in these practices, and HealthEdge leadership has failed to take any corrective action. #### Layoffs and Outsourcing The company has a troubling trend of laying off full-time employees while outsourcing their work to a single company, which is more costly than maintaining full-time staff. Employees who voice concerns about these decisions risk being laid off without any valid justification, creating a culture of fear and uncertainty. #### Favoritism in Internships The internship policy at GuidingCare is questionable at best. It seems that if you are an alumnus of the ELT's college, you are more likely to receive an internship and transition to a full-time role without any performance review. This practice of bringing in over 100 interns in less than a year from the 2-3 institutions is not typical of a reputable company and raises concerns about favoritism. #### Lack of Leadership and Engagement The leadership frequently visits India, but these visits appear to be more about personal matters than engaging with employees. There is little to no interaction with staff, and no discussions about the company's direction or operations. Additionally, the leadership often brings in former colleagues from their previous company c*t*v*t* who lack the necessary skills and strategic mindset, further undermining effective leadership. #### Toxic Work Environment The work culture is toxic, characterized by blackmailing employees and a blatant disregard for work-life balance. The HE leadership seems to have a blind trust in the GuidingCare ELTs, which only exacerbates the problem. Even employees who engage in moonlighting are reportedly treated better if they maintain a "loyal relationship" with leadership, despite the company's lack of support for employee well-being. #### HR's Indifference The HR department appears more focused on revenue than on addressing employee concerns. This lack of support from HR only adds to the overall dissatisfaction among employees. In conclusion, GuidingCare's leadership, both in the US and the Hyderabad office, is failing to provide the guidance and integrity needed for the company to thrive. I strongly recommend that potential employees consider these issues before joining the company.

Explore other reviews about HealthEdge Software

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great overall onboarding and new hire experience. Very well structured internal processes and pleasantly helpful leadership and kind team members! Willingness and proactiveness to get feedback to help with getting better, improving, and refining processes and tools. Great active support to all employees, both tenured and freshies! Thank you HealthEdge! I am really looking forward to working on projects and serving our clients/customers together with the teams here at HealthEdge!

Cons

None thus far. Keep up the good work!

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HealthEdge Software Response
3w
Thank you for the glowing review! We hope you continue to grow your career with us!
3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to work with multiple clients/health care companies. Good exposure.

Cons

Employees are overworked. Not enough resources to do a good job.

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HealthEdge Software Response
1mo
Thank you for the feedback and honest review. Work-life balance is extremely important to us, to ensure our employees have time off and a personal life away from work. Sorry you felt overworked, but glad you saw the value in our customers and clients.
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