Going Downhill - Front Desk Agent Holiday Inn Employee Review

2.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

* I get to meet interesting people * everyday is something new * snacks are 50% off * employee discount on all IHG hotels is huge.

Cons

* constantly overworked and understaffed * the hotel is falling apart ( I bumped into a wall between the desk and office and it shook. Also, I keep finding random screws everywhere) * No pay raise in nearly 3 years * nepotism and favoritism

Explore other reviews about Holiday Inn

5.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team and atmosphere loved coming to work everyday

Cons

Older properties always something happening

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