Going Downhill - Front Desk Agent Holiday Inn Employee Review

2.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

* I get to meet interesting people * everyday is something new * snacks are 50% off * employee discount on all IHG hotels is huge.

Cons

* constantly overworked and understaffed * the hotel is falling apart ( I bumped into a wall between the desk and office and it shook. Also, I keep finding random screws everywhere) * No pay raise in nearly 3 years * nepotism and favoritism

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5.0
Mar 8, 2026
Recommend
CEO approval
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Pros

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Cons

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4.0
Jun 29, 2026
Recommend
CEO approval
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Pros

Benifits Schedule Flexibility Hours Support

Cons

Upper Management Ignored Major Problems

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