Holiday Inn Reviews | Glassdoor

Holiday Inn Reviews

Updated December 9, 2018
672 reviews

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3.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Keith Barr
70 Ratings

Employee Reviews

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Pros
  • "Meeting new people, Assisting with customers needs," (in 14 reviews)

  • "Good management and work environment" (in 20 reviews)

Cons
  • "Long Hours, Nothing else particularly" (in 25 reviews)

  • "Low pay compared to industry standard" (in 23 reviews)

More Pros and Cons

  1. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holiday Inn part-time

    Pros

    Everyone was friendly and helped motivate you.

    Cons

    there are absolutely none to be said.


  2. "Front Desk Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Associate in Waco, TX
    Current Employee - Front Desk Associate in Waco, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Holiday Inn full-time (More than 3 years)

    Pros

    The management is very good.
    I have a flexible schedule.
    We receive quarterly bonuses depending on how good our ratings and scores are.

    Cons

    Low pay.
    Customer service can be stressful depending on the guest.

    Advice to Management

    Maintain a good rewards system for employees.

  3. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holiday Inn full-time

    Pros

    It was really Awesome and I liked my Co Workers

    Cons

    No complaints I really enjoyed my time there


  4. "Guest Agent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holiday Inn part-time

    Pros

    Good Place, Friendly Staff, Flexible Hours

    Cons

    Pay is average for front desk agents.


  5. "Excellent company to work for in San Antonio"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in San Antonio, TX
    Former Employee - Server in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holiday Inn full-time (More than a year)

    Pros

    Good benefits .Fun environment. People friendly

    Cons

    Have to work all holidays...

    Advice to Management

    Nothing but the best managers on site


  6. "Front desk clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holiday Inn part-time

    Pros

    Good management and work environment

    Cons

    The pay is low for the work


  7. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holiday Inn full-time

    Pros

    Great experience, great people, fantastic hotels

    Cons

    Clarification of brand standards across brands

  8. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Holiday Inn part-time (More than 3 years)

    Pros

    The perks for hotel discounts are nice

    Cons

    The pay could be a lot better, especially for what the work you do


  9. "Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Manager in Williamsburg, VA
    Current Employee - Front Office Manager in Williamsburg, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Holiday Inn full-time

    Pros

    Love the IHG and Holiday Inn Brand

    Cons

    Not many. I know there are other Holiday Inns that are very upscale. Which helps them with competition. But the way things are progressing, they are going to have to keep up with the competitors.


  10. "Laid back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Centennial, CO
    Former Employee - Front Desk Agent in Centennial, CO
    Recommends

    I worked at Holiday Inn full-time

    Pros

    Very laid back place to work

    Cons

    benefits and compensation could be better

    Advice to Management

    Keep relations good like this all the time