Was rewarded for EXCELLENT service by passively being laid off - Anonymous employee Home Instead Employee Review

1.0
Jan 15, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful clients, varied placements: hospice, etc. Great families. Lots of opportunities to meet coworkers through paid info sessions ex: Alzheimer's training, first aid and food safety.

Cons

Poor wages. Lack of respect for front line workers by office staff. Poor communication. No benefits. I want to start out by saying that ALL of the clients I had through this company complimented my work 100%, I even received the caregiver of the month award. I worked with this company for over 9 months before I was told that I would be taken off of a main (a higher paying client) assignment immediately. I had slight health issues that the time that occasionally caused me to run late. This was the reason I was taken off of the roster, no warnings. NOTHING. I was told that I would be placed somewhere else but never heard back. I realized that this was their way of basically firing me without "letting me go". 2 weeks without communication from them and I called and explained how unprofessional it was of them to keep me stranded. I explained that I had a mortgage to make and their lack of communication was completely unprofessional and disrespectful. I asked if they wanted me to stop by to return my badge and their material/ documents and they said no. Also, I later learned that the client's family was FURIOUS that I was taken off as caregiver an shortly after stopped dealing with homeinstead. -M

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5.0
May 20, 2026
Recommend
CEO approval
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Pros

Flexible hours, no cap on OT, great work life balance

Cons

None for me personally. I really do enjoy working for my company.

3.0
Jun 1, 2026
Recommend
CEO approval
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Pros

Overtime opportunities and flexible schedule

Cons

Some times over worked and get burnt out

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