Amazing people, but leaves much to be desired - Travel Experience Agent Hopper Employee Review

3.0
Nov 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits including a full in depth insurance plan, OPUS subscription etc. The opportunity to learn and also be remote is hard to find and executed well at Hopper.

Cons

Constant changes due to the status of “start up”, constantly receive negative feedback, and the management seems to lack the skills they need to aid the growing number of employees. There will be shifts in title without explanation and often it is not a good decision.

Explore other reviews about Hopper

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and team structure is good.

Cons

Little overwhelming and not great futuristic thinking interm's of data

2.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

pay, remote, some good/smart people in pockets

Cons

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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