They’re Trying but Failing at Serving PEOPLE - Anonymous employee Hopper Employee Review

3.0
Feb 25, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits: unlimited PTO and health rates are amazing.

Cons

Lack of team cohesion and bonding. Vertical leadership is great but leading your team and understanding them and wanting to know more about them and how they work best makes a huge difference. It’s hard to find answers you need from People Ops. Their systems are antiquated and they will have you waiting for days for the simplest of things. No real opportunities for growth. No learning and development either. Sink or swim!

Explore other reviews about Hopper

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and team structure is good.

Cons

Little overwhelming and not great futuristic thinking interm's of data

2.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

pay, remote, some good/smart people in pockets

Cons

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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