Dishonest and disrespectful - Work At Home Travel Agent/Customer Service Supervisor Hopper Employee Review

1.0
Aug 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home option, that's it.

Cons

Dishonest work description, they hired me for one vertical, after a few weeks the asked us to "help out" to another vertical after a couple of months they moved us to this new vertical without asking and 3 months later laid off because wasn’t "productive enough", it doesn’t make sense because I always received "positive" feedback. They announce changes in their policies out nowhere. Messy company overall, they start promising a lot of things and ed up not delivering. Toxic environment Lastly they sent information to the Country's institution with mistaken or not valid info.

Explore other reviews about Hopper

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and team structure is good.

Cons

Little overwhelming and not great futuristic thinking interm's of data

2.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

pay, remote, some good/smart people in pockets

Cons

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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