No career development, no line management - Clinical Research Associate ICON Employee Review

1.0
Jan 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Like all CROs, working as a CRA here is a good way to get experience across a range of trials.

Cons

Never had a line manager the whole time i worked there. So there was no career development or assessment, making it impossible to ever be promoted or get feedback on my performance. Also, all the CRAs were stretched too thinly over the trials, making it impossible to monitor effectively. Even after ICON got a warning letter from the FDA over its monitoring it didn't really address the problem effectively. Management listened but couldnt' do anything. It came down to money at the end of the day. In summary, ICON is a place to work at for a while to cut your teeth as a CRA and then get out. There are better employers out there.

Explore other reviews about ICON

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture. Really nice management

Cons

It's hard to move up in the career ladder from within.

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and remote work.

Cons

Management. Also most days it felt like I was just another number.

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